Computer Software industry

April 2008 – July 2010 (2 years 4 months)

Led an implementation and operation team to improve clients’ website conversions using analytics, statistical models, and business rules integration; provided foresight to capture opportunities and prepare for unexpected scenarios; educated teams to adopt an agile product development culture; trained staff to capture complex product visions into simple concepts and actionable steps; increased profitability by coaching account managers and solutions engineers to offer scalable products and services.

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Online Media industry

April 2007 – March 2008 (1 year)

Recruited to organize the technology teams to prepare for a major transformation; educated teams to adopt an agile product development culture; coached project managers to balance traditional and Scrum management methodologies for internal and external projects.

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