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Engineering/Delivery Manager at GlobalSoft Inc
This is an organization with footprints in services and product. My role is to provide leadership in • Product Development – o Prepared a Product Development framework. o Defined and implemented change management framework. o Built the development and the testing team from Zero o Defined the testing Process/framework o Streamlined the Design, Architecture review process, this helped in taking Complete ownership of delivery from IDC [India Delivery Center]. o Manage development & QA deliverables • Consulting Management – o Defined the Project Management framework for the client based projects. o Responsible for the client management and the client deliveries for all the activities happening from India Development Center. o Maintain the SLA compliance status & review the project performance on a regular basis with the client’s delivery management. o Assess business impact, Identify risks and recommend improvement solutions to the client. o Regular client interactions on a weekly status call, Sr Mgmt calls including on- site visit [their IDC] • Technology Management All the Product and client solutions are developed & supported on the J2ee [spring, JSF, etc…], MDM, LAMP & Oracle. To improve the technology footprint and bring in the diversification in the employee skillset, efforts are in place to setup the Center Of Excellence (COE) especially in MDM areas. • IDC Org Policies & Process o Contributed in defining certain Policies o Defined the Organizations employee review and recognition process. • Hiring Being a small sized organization, it becomes very challenging to attract good talent. o Expanded the recruiter’s base and re-aligned the recruitment process. This has shown good results without compromising on candidates quality o Successfully introduced University campus recruitment program, We got our first batch of students this year starting in July o Introduced the Vendor management practice, this drastically improved the product delivery; this has now been adopted in other areas of organization.
Engineering Manager at Cisco
October 2007-October 2011
• Leading a team of more than 75+ members. • Member of global PMO team, drive global co-ordination, schedules, Identify potential risks for the Program, Negotiate with the customer & provide over-sight for the global projects • Responsible for all the development team & Support deliverables from India Development Center [IDC] for external revenue generation web-applications and internal business critical systems & solutions. • Responsible for deliverable on various tech-stack which includes SaaS platform, Weblogic Portal framework, Solution on Java Struts, Spring, Web-Services, Documentum etc… • Managing multi-Level Organization with concurrent 7-8 project at any point of time. • Mentored the team(s) on the Web 2.0/Front-end development significance/Approaches. Personally developed a front-end framework for Abstract plug-n-Play model • Built the team from a task oriented approach to the project deliverables model • Built the Local Architecture-Board, encouraging cross-pollination between teams, working with the vendors through staff augmentation model and moving towards a managed services model keeping SOWs in line with the Cisco standards. This had a significant positive impact on the scope & the quality of work that gets delivered from India Development Center [IDC]. The IDC capability was also enhanced by following diff SDLC models where appropriate like waterfall & Agile. • Engaged with the business stakeholders providing the on-going business critical support [Includes Requirement Mgmt] & participate in the portfolio management process. • Responsible for Teams performance, career growth. One of the Strategies utilized was to mentor the Project Managers & other senior members, give right kind of exposure to team members to enhance their productivity. Encouraged collaboration across multiple teams for better co-ordination.
Project Manager at Arisglobal Software
September 2005-September 2007
• Responsible for the development & delivery of the Domain product business line. Products is been developed on J2ee Platform & SAP composite Framework • Managing Minimum 3 projects at any given point of time • Lead the Team of 51 people. • W as part of the strategic team to partner with SAP organization for developing a product based on the SAP-Technology. The modalities were discussed and initiated the separate product line. • Improved the Products usability by Initiating a Usability Engineering Group. • Improved products quality of deliverables by identifying the risks early & implementing the mitigation plans as needed, with the approach of Proof of concept, prototyping & by keeping all the stakeholders involved with regular communication. • Improved Team composition through mentoring & aligning the organization objectives to project/team performance. This has raised their performance levels. • Responsible for development of the product with a revenue target of $15.0 Million. • Member of the Software Process Engineering Group to implement the CMMI processes & best practices within the organization. • Coordinating with Product Management and Marketing, to understand customer requirements, their business process and usage patterns. Converting the requirements into the project objectives. • Responsible for work allocation, Training, Career development, Performance Management, CMMI Process compliance & providing leadership to the team.
Team Lead/Project Manager at Oracle Corporation
Redwood shores, California
May 2000-August 2005
worked in two different groups in Oracle [Global IT & Oracle University]. Other than development work, below activities were also core for delivering the solutions. • Interacted with the cross-functional organization in understanding their business needs • Regular Co-ordination with the Delivery Organization to support their business needs • Provided guidance on Enterprise Application Architecture based on business needs • Responsible for the team’s performance & work allocation.
Developer at NetPace Inc
Union City, California
December 1997-April 2000
Was part of various product development activities and customer engagement projects. Major contributions to the organization was - Started the Wireless development activity using technologies like WAP,IBM voice XML,Java. This was eventually developed by the organization into a separate product centric work. - Consulting with the Government and corporate customers on developing technology solutions - Contributed to the development of the Org product for developing a website that allows the customers to manage there Golf Tee-Time
Developer at Akshay Software Technologies
May 1997-November 1997
I was involved in the code, testing, deployment and customer interaction for the requirement analysis. Technologies used: • Project was developed using Developer 2000 and Oracle Database. • Wrote PL/SQL package and database triggers. • Involved in SQL performance tuning.
Developer at NELCO Ltd
April 1996-April 1997
Other than the coding activities, I also got the opportunities to work on • Case study of the existing system. • Internal customer co-ordination for the requirement analysis for the new system. • Involved in Designing of the new system. Technologies Used: • Development was made using Developer 2000, Oracle Database. • Wrote PL/SQL packages. • Performed SQL Tuning • Developed the Documentation using HTML – Relatively new way of documentation for functional/Technical details in those days.
Developer at Computact Software Services
October 1995-March 1996
• Development of the application based on Developer 2000 and Oracle • Clipper based Customer support of the application deployed at the customer site.