Financial Services
Plano, TX
United States

June 2012-Present

Project planning and design, implementing strategic and tactical initiatives, and development of detailed plans and schedules with project tracking and oversight using Agile methodologies. Development of Microsoft Project plans, Excel data analysis, use of Clarity Portfolio management tool to track project deliverables and compliance with PMO guidelines. Management of large scale projects with multiple sub-projects and geographically diverse teams for datawarehouse enhancements and BI dashboards development.

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Systems Manager at Procter and Gamble
Cincinnati, OH
United States

June 2000-March 2012

Successfully managed programs and projects to deploy applications and services for traditional and online/e-commerce retail sales processes, supplier performance management, and IT outsourcing management. Experienced with application implementation on multiple platforms, including Unix, NT, VMware and Salesforce.com Cloud. Developed tools and processes to improve requirements gathering and analysis, business acceptance testing, and actively took steps to understand customer value generated and improve customer satisfaction. Managed business services in a strategic outsourced environment and engaged in services pricing, vendor governance, security, compliance management, risk management, IT infrastructure, end user computing and network asset management and business process improvement.

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