Global Map Product Specifications Manager at TomTom
Gent, 9000
Belgium
www.tomtom.com
August 2009-Present

• Lead team of global specification architects in production of conceptual model, physical format design, and content description of specifications for entire global product suite serving EMEA, NA and APAC markets • Globalize product architects function, and manage an international team located in EMEA, NAM and APAC regions • Lead team to successfully globalize, design, produce, and support over 130 core map and add-on products specifications that serves 200 countries and over 400 customers globally. Products under management include: o Navigation products including core map road database products for routing, navigation, and traffic TMC o Find products including POI (Points Of Interest) and address points o Display products including 2D and 3D city maps, 3D landmarks and junction view • Act as key stakeholder in designing and prioritizing global product roadmap, including new product rollout and legacy product retirement. Operate as the key linkage between Product Management, Program Management, Engineering and Strategic Research teams. Integrate technology feasibility, market requirements, and company product strategy to construct a market competitive product design. • Work with Strategic Research and Product Marketing team in next generation product concept development • Recognized as the technical product expert in supporting Sales, Program Management, Customer Support and Engineering in key customer support, quality initiatives, as well as new technology integration project.

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Global Map Product Specifications Manager at Tele Atlas
Lebanon, NH
United States
www.tomtom.com
March 2007-August 2009

• Lead team of global specification architects in production of conceptual model, physical format design, and content description of specifications for entire global product suite serving EMEA, NA and APAC markets • Globalize product architects function, and manage an international team located in EMEA, NAM and APAC regions • Lead team to successfully globalize, design, produce, and support over 130 core map and add-on products specifications that serves 200 countries and over 400 customers globally. Products under management include: o Navigation products including core map road database products for routing, navigation, and traffic TMC o Find products including POI (Points Of Interest) and address points o Display products including 2D and 3D city maps, 3D landmarks and junction view • Act as key stakeholder in designing and prioritizing global product roadmap, including new product rollout and legacy product retirement. Operate as the key linkage between Product Management, Program Management, Engineering and Strategic Research teams. Integrate technology feasibility, market requirements, and company product strategy to construct a market competitive product design. • Work with Strategic Research and Product Marketing team in next generation product concept development • Recognized as the technical product expert in supporting Sales, Program Management, Customer Support and Engineering in key customer support, quality initiatives, as well as new technology integration project.

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Product Architect, at Tele Atlas
Gent,
Belgium

January 2000-March 2006

• Recognized as the knowledge expert of MultiNet product families, promoted to this function to be responsible for core navigation product specifications, including conceptual model design, physical product format design, product description and new product format creation. • Successfully lead cross functional team in Tele Atlas’s first MultiNet Shapefile product design project in 2003. The Shapefile product aimed to serve the emerging navigation market at the time. The resulted product was a great success. It has become the leading global product offering of Tele Atlas -- evolved to contribute significant percentage of current global product revenue. • Responsible for bringing productization initiatives to reality by integrating requirements and constrains from Product Management, Program Management and Engineering teams. Gauged new product feasibility and constructed product design by using knowledge of customer and internal technology platforms. In this role, also recognized as product technology expert in global product roadmap design and implementation. • Represented TA as product expert in global key customer product and technical integration meetings.

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Product Quality Officer at Tele Atlas
Gent,
Belgium

January 1998-January 2000

• Promoted to build the first Tele Atlas product quality function based on own initiatives in product create quality enhancement to date • Identified technological, systematic and process flaws with existing product creation platform, implemented quality enhancement, control and measurement system throughout product creation chain. Created process and software tools in achieving the quality requirement. Key enhancement within product create platform include: o Established quality expectations and define product requirements during product design phase o Identified gaps between existing platform and quality targets to establish software tool and work processes improvement opportunities o Built and implemented TA’s first product quality show stopper list to ensure customer-focused critical product quality requirements were met prior to delivery o Created key quality indicators to measure and verify the basic product quality during testing o Authored, championed, and implemented process control procedures, examples include work instruction for tool installation and check list to guarantee process stabilization. Successfully ensured the quality delivery of the first TA global MultiNet navigation product as the first and only quality officer in TA • Supported and trained newly acquired California branch in core map product, and product create toolbox functions • As a new initiative, took up global ownership of MultiNet product specification, function included design and maintenance of core product specifications in co-operation with global TA offices.

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Various roles at Tele Atlas
Gent,
Belgium

June 1994-January 1998

- Customer Support officer - Product Developer - Data Collector

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