Senior Business Analyst/Product Owner/Scrum Master at Hertz Corporation
Oklahoma City, OK 73132
United States
www.hertz.com
March 2010-January 2011
•Acted as Product Owner for various systems within the counter application (ASAP) including Waits processing, Gold Service, Selected Res Manifest, Vehicle Assignment, AAO and No Show.
•Acted as Scrum Master to help facilitate the scrum process for the team.
•Research and document processes of ASAP Web applications including Waits processing, Gold Service, Selected Res Manifest, Vehicle Assignment, AAO and No Show.
•Create Vision documents, Operation Contracts, Use Cases and Test Cases.
•Create and track deliverables entered into Jira for ASAP Web applications.
•Create Executable Requirements.
•Manage requirements in Jira tracking system.
•Mentor Hertz personnel and Management on the Agile practices used such as the User Story Project Board.
•Evaluate risks of project and determine how to mitigate those risks.
•Facilitate Iteration Planning meetings and participate in Retrospective meetings.
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