José Papo is a Software Engineer and Project Manager. He has a master degree in Computer Engineering at IPT (Instituto de Pesquisas Tecnológicas) - USP. He is a techer at Universidade São Judas Tadeu for Computer Science and Information Systems courses. He is also certified in Rational Unified Process(specially requirements with use cases and object-oriented analysis and design ), ITIL and OMG UML 2.0.