Senior Quality Assurance Analyst at MedShare Inc.
Cambridge, ON Canada
June 2007-June 2011
- Specialized in and led the application, tablet PC and Blackberry testing for clients in the Health Care Industry. Clients included VON, St. Elizabeth Health Care, Bayshore, and Community Rehab.
- Introduced more formal QA practices that resulted in higher quality releases.
- Proactively asserted myself to interact with customers to understand ‘real world’ testing scenarios for our products.
- Lead onsite User Acceptance testing to ensure the product met the customer’s expectations.
- Provided black box testing, regression testing, Ad Hoc testing, UAT testing, exploratory testing, session based testing and automated testing.
- Participated in the development cycle from requirements to release.
- Created test plans and test cases/scripts relating to the requirements and goals of the project.
- Managed the change control process by evaluating how the proposed change(s) may affect the stability and the timeline of the project to implement those proposed change(s).
- Worked closely with development, product mnagement, and customer support to resolve defects to closure.
- Configured hardware and software as required by test plans.
- Ensured projects are adhering to company process.
- Logged detailed product defects using the software defect tracking system.
- Provided QA time estimates for each project.
- Provided detailed “bug” reports after each testing cycle.
- Provided client support (including on-site)
Quality Assurance Specialist at McGill Digital Solutions Inc
Windsor, ON N8W5T2 Canada
May 2003-May 2007
- Specialized in application/kiosk, Web, CD/DVD and PDA Testing.
- Configured hardware and software as required by test plans.
- Created, implemented, and managed corporate continuous improvement process.
- Created test plans and test cases/scripts relating to the requirements and goals of the project.
- Ensured projects are adhering to company process.
- Managed the change control process by evaluating how the proposed change(s) may affect the stability and the timeline of the project to implement those proposed change(s).
- Logged detailed product defects using the software defect tracking system.
- Worked closely with other teams to resolve defects to closure.
- Provided QA time estimates for each project.
Project Coordinator at McGill Digital Solutions Inc
Windsor, ON N8W5T2 Canada
October 2002-May 2003
- Consulted with internal staff and external stakeholders to determine user requirements, business requirements, and corporate objectives for internal and external communications.
- Defined, documented and communicated standards for usability, content, graphics and programming elements to be incorporated within each project.
- Prepared training documentation and facilitated training sessions on how to use the corporate extranet to both internal staff and clients. Developed budgets, timelines and identified milestones for the production of the projects to ensure schedules and budgets were met. Both projects that I coordinated were developed for Daimler-Chrysler and had a combined budget of $4.5 million.
Web Developer at McGill Digital Solutions Inc
Windsor, ON N8W5T2 Canada
November 2000-March 2002
- Programmed data driven consumer and e-learning websites using HTML, DHTML, ASP, XML, JavaScript, CSS, and VB Script. These were large-scale web projects for General Motors, Daimler-Chrysler, Xbox, AT&T Wireless, Mopar, Mosaic, and McGill Digital Solutions.
- Tested functionality across multiple platforms and browsers.
Recommend George