Sustaining Lead at GE Energy
Cambridge, Cambridgeshire CB4 1WR
United Kingdom
http://site.ge-energy.com/prod_serv/products/tele_soft_present/en/telecomm.htm
April 2010-Present

Sustaining Lead (Life Cycle Support) at GE SSG for Smallworld Telcommunications & Integration product suites.

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Technical Analyst at Oracle
Hyderabad, Andhra Pradesh
India

September 2006-March 2010

JD Edwards CNC Technical Support Analyst at Oracle. Troubleshooting technical issues, providing expert assistance to customers, partners and field employees. • Maintenance of Internal Labs for different releases. • CTC/Queue Management (QM) • Knowledge Management (KM) - Creating and Reviewing solutions for customers and fellow analysts.

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