Summary
Project manager in software development area (business analysis, requirements gathering, quality assurance) with over five years of global IT leadership and business applications' support experience. Over twelve years of project management experience using both waterfall and agile methodologies. Successfully built effective teams in multicultural international environments.

Specialties
Project management; Business Relationship Management; IT Service management; IT Process Management; People management; Certified Scrum Master; eCommerce, eMarketing and ERP solutions.

Projects
Upgrade of ERP (PO/IC) system in European region, January 2005 to March 2006
Transition to local currency in Russia, July 2006 to December 2006
eCommerce software implementation in Mary Kay, Russia (agile)  October 2006 to August 2008
eCommerce software implementation in Mary Kay, Ukraine and Moldova (agile), September 2008 to September 2009
Implementation of SMS/IVR systems in Mary Kay, Russia, October 2009 to January 2010
eCommerce software implementation in Mary Kay, Kazakhstan (agile), February 2010 to November 2010
eCommerce software implementation in Mary Kay, Poland and Lithuania (agile), February 2010 to September 2011
eCommerce software implementation in Mary Kay, Czech Republic and Slovakia (agile), July 2011 to August 2011
Implementation of billing system in Mary Kay, Russia, December 2010 to June 2011

Honors and Awards
2009 Leader of the Year Award, Mary Kay Inc., December 2009

Languages
English (Professional working proficiency)
Russian (Native or bilingual proficiency)

Certifications
PMP – Project Management Professional, Project Management Institute, October 2014
PME – Project Management Expert, PM Expert - Project Management Company (Moscow, Russia), September 2015
CSM – Certified Scrum Master, Scrum Alliance, November, 2013

Education
State University of Management (Moscow, Russia), Master, Economics, Mathematics, Mathematical Methods of Economics, 1997 - 2002

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