Practice Director, Methodology at JDA Software Group, Inc.
Grand Haven, MI 49417
United States

February 1999-Present

Practice Director of Global Implementation Methodology (2010 - present) Manage the development of a global implementation processes including services process, implementation collateral, sales collateral and training. Develop engagement audit, quality audit, and compliance processes. Practice Director, Strategic Consulting (2005 - 2010) Provide global guidance to internal associates and JDA client base on best/common practice for Advanced Inventory Management, Strategic Planning principles, and “lean” process design. Organize and facilitate strategic discovery workshops, triage for troubled customers, and create recommendations for people, processes, and technology. Mentor and train associates in the practice. Director, Pre-sales, Strategic Merchandise Management (2002 - 2004) Manage multi-product team to successfully support sales cycles through demonstrations and presentations of corporate message; RFP’s, RFI’s, Forecasting Client Relationship Manager (2000 - 2002) Develop relationships with existing and new customer base to identify sales potential. Increase corporate revenue. Senior Applications Consultant (1999 - 2000) Manage the successful implementation of the Arthur Suite of products.

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