RAMI ABOUSHAKRA (MBA, MIS,CSM)

Successful, entrepreneurial leadership experience in IT operations, mobile design, strategic planning, software design, systems architecture and enterprise solutions with global industry leaders. Widely recognized as a Strategic Thinker, Process Advocate and Change Agent with hands-on skills in technology roll-out, program implementation, process mapping, cost controls, business modeling, multi-project management, customer relationship management and long-term repeat business.

• Confident identification and implementation of functional requirements into software and GUI applications; rapid delivery of mission-critical processes, applications and programs per client expectations.
• Proficient in deploying new software to meet and support ERP, ISO, CMMI, SCM and CRM requirements; effective performance of risk assessment, operational streamlining and global program execution.
• Multi-tasking skills in driving company growth, achieve peak performance, ensure total client satisfaction, maintain optimal quality and meet aggressive organizational objectives.
• Solid expertise in negotiating, administering and executing complex contracts and agreements with executive management, industry vendors, government entities and key decision-makers; fully familiar with P&L, budgeting and cost controls.
• Effective hiring, training, supervision, deployment, mentoring, and development of top-notch talent at supervisory, staff and field levels into contract setting with consulting, government and corporate clients.
• Diverse talents in creative troubleshooting, team building, organization, resource allocation, needs analysis and preparation of accurate documentation in automated build & testing environments.
• Certified Scrum Master (CSM); Certified RFID Professional; Public Trust Clearance.
• Extensive exposure to international business dynamics and practices in Europe, Asia Pacific and Middle East through frequent travel and residency. US Citizen. Fluent in English and Arabic.

AREAS OF EXPERTISE

IT Operations ● Network Infrastructure Development ● Executive Relationship Building ● Strategic Planning ● Process Optimization ● Budgeting/Cost Controls ● Emerging Technologies ● Financial Savvy ● Multi-Project Accountability ● Market Trend Analysis ● Customer Relations ● Repeat Business ● Work Scope Definition ● Start-Up Operations ● Systems Integration ● Change Management ● Agile/Waterfall Methodologies ● Cloud Services ● SDLC ● CMMI ● Object-Oriented Design ● ISO 9000 Certified Procedures 

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