Personal Summary:

Specialize in Customer Relationship Management products in the On Premise and On Demand space, successfully managed products through the entire lifecycle from conception to release. I enjoy working in teams which are passionate and believe in the power of collaboration, to deliver products that add measurable value to the end user.

Professional Summary:

• Working as a Product Manager for various modules of Siebel CRM like Field Service, Assignment Manager, Service and Employee Relationship Management (ERM)
• Certified Software Product Owner by Scrum Alliance.
• Responsible for working with cross functional teams of product management: Developer, QA, Support, Escalation and Sales to design, build, manage and market Siebel application.
• Expert in business process engineering and software development life cycle, Including analysis, design, development, testing and implementation of software applications.
• Business requirement gathering and translating them to functional requirement specifications and stories.
• Team mentoring/coaching, end user training and orientation.
• Client interaction, analyzing business requirements and providing solutions.
• Software Quality Testing experience of Customer Relationship Management.
• Responsible for leading Product validation (i.e. certification) Projects and assisting validation of integration between Siebel and third party applications.
• Experience in Test Case Design, System Testing, Accessibility Testing, Functional & Regression Testing, Defect Tracking.
• Experience in API and web service Testing.
• Expertise in creating and presenting QA/Testing Solutions and Proposals.
• Experience in Siebel Trouble Shooting related to Siebel server and Siebel integration with third party application.
• Experience in Test Automation using Quick Test Profession (QTP), Winrunner.
• Experience in training team members on Quick Test Profession (QTP)

Activities & Hobbies:

Volunteer for teaching computer classes at National Association for the Blinds (NAB), Bangalore on weekends. 

Member of Nike Run Club, Bangalore. Participated in all major long distant running events held in Bangalore like Sunfeast World 10K Run, Midnight Marathon Corporate Run and TCS World 10K Run. 

Go Green Initiator (GGI), member of Go Green Go Cycling Group, Bangalore

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