• 12 years IT of experience that includes Program Management, Project Management, Pre-sales, Transition Management, executing & implementing high valued projects for a Fortune 500 organization/client in various industry verticals encompassing Retail and Credit card domain

• Working as onshore Program Manager for a portfolio of peak size of 70 team members (60 at offshore and 10 at onshore at USA) and quarterly revenue of $1MM and major responsibilities included handling portfolio finances, quarterly and yearly projections, invoicing, resource procurement and management, People aspiration and growth management, driving portfolio to meet department’s goals, CMM Quality driving and maintenance, better operating margin, working on new business opportunities, ensuring project delivery in global delivery model with effective resource utilization, bettering onsite-offshore ratio, streamlining billing and invoicing processes, tracking SoW utilization, etc

• Worked as an offshore Program Manager for the execution of large program of total $3MM+ size and major responsibilities include parallel execution of multiple projects, client management, project scoping, estimation, budget tracking, resource planning, scheduling, risks and issues management, project plan creation and tracking, status reporting to leadership and various stakeholders, billing and invoicing

• Adept in defining and enforcing PMO processes, Knowledge Management, automating Program/Project dashboards to track project deliverables and complete metrics management; knowledge of CMM Processes, ISO Standards

• I have been successful in managing and executing large projects for enterprises across Banking and Retail domain have extensive experience in various EAI technologies. I have good knowledge of Microsoft Technologies and Integration technologies such as IBM Data stage, IBM Message Broker, Oracle WLI, Oracle ALSB and Microsoft BizTalk.

• Expert Knowledge in Credit Card and retail domain with extensive experience in Web applications (intranet and internet) development as well as project management. Has thorough knowledge of Software Development Life Cycle (SDLC) and well versed with Global Delivery Model with great amount of experience to work with cross functional teams spread across various geographical locations (USA, UK, Japan, Singapore, Malaysia and South Africa). A proactive and self-starter with clear understanding, goal oriented approach to problem solving, well-organized and excellent communication skills.

• Began career as Software Developer and progressed to Project Leader over the span of 4 years and major responsibility included analysis, design, review, coding, technical mentoring, status reporting, project and people issue resolution, etc.

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