Agile Project Facilitator/Scrum Master at Centrica British Gas UK
Twickenham, Middlesex TW18 3BY
United Kingdom

October 2010-September 2011

Work with Developers, Testers, Product Owners and Project Managers to ensure successful delivery of projects Ensure consistent use of agile processes Review and update requirements/user stories to ensure they are fit for purpose Where appropriate, create, maintain and prioritise the product backlog for development teams Report on project progress and resolve any project impediments Organise and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings Maintain process documentation and support the product development process Serve as liaison between technical and non-technical departments

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Applications Development Manager at The Standards for England
Manchester, Lancashire M15 1BB
United Kingdom

May 2005-April 2010

Agile managed the upgrade, migration and deployment of information systems to support the changes in business strategy (worked with Microsoft Dynamic CRM 3.0 to 4.0, SharePoint 2007 and C360). Used PRINCE2 independently or in combination with agile project methodologies to manage the development of the core organisation’s Information Systems. Defined the Application architectures and their strategies as part of the overall IT strategy Ensure the continuous improvement of business intelligence to supporting business decisions with the right BI products (SPSS, Business Object’s Crystal 2008, SSRS, CRM and Ala Carte). Coordinated work between various project work streams, assigning work packages, authorising and signing off work and negotiating resource releases for projects work Managed 3rd party developers as well as extensive liaison with internal staff Used ITIL Standards to provide the 3rd line support documentation for use by the IT team or client support company for the bespoke Case Management System, CRM, SharePoint and C360 applications Project managed the migration of all Information Systems as part of the organisation’s office relocation project and ensuring that all systems are functioning correctly at the new site Handled DBA for the Oracle and SQL Server 2005 database systems Conducted training sessions for all staff on all core Information Systems in the organisation; including the preparation of associated training manuals Regularly liaised with various Project Boards regarding projects progress including coordinating project work with the Project Management Office Prepared and maintained project documentation such as project reports, risk and issue logs, project plans

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Scrum Master at Betfair UK
Hammersmith, London W6 9HP
United Kingdom

September 2011-Present

Facilitate the Scrum Team to turn the product backlog into working functionality Responsible for enacting Agile values and practices Remove impediments Promote team communication Assist in the improvement of engineering practices and tools Enable the team to improve productivity Collaborate with Product Owner to organize and facilitate Agile workshops Motivate the team and plays the role of coach and mentor Implement Continuous Delivery, Test Driven Development, Continuous Integration Improve Dev QA collaboration and cross function working within the Scrum Teams and improve the quality of software Facilitate the Release Planning

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