Software Design Engineer in Test/Scrum Master/Product Owner at Microsoft
Redmond, WA 98052
United States
February 2001-June 2011
* Led enterprise Scrum in group as senior Scrum Master, senior Team member, and senior Product Owner.
* Senior Product Owner for Online Assisted Support, file upload services, and high business impact data practices.
* Worked with external groups and owned on-boarding and collaboration end-to-end. Evangelized and integrated partner teams and delivered product.
* Experienced in variety of development methodologies, including waterfall, custom agile methods I developed, and Scrum. Proven Scrum Master with success across multiple projects, teams, and sprints.
* Responsible for test planning and documentation for deploying applications and sites for Microsoft Support Online. Included specification analysis, historical bug analysis, test specification, test plan, test cases, automation plan, performance plan, and associated sign-off coordination.
* Lead tester for product integration projects Remote Assistance, Real-Time Collaboration, and Online Assisted Support.
* Senior tester for SQL/web projects PSS Publisher, Machine Translation, Feedback Management System, Online Support Framework, Global Support Framework Data Store, Global Support Site, Microsoft Premier Online, Microsoft Valuable Professional, MSN Support, Windows Live Support, and Xbox/Zune Support.
* Performed test passes of Microsoft Support Online features and sites, including stress, performance, ad-hoc, internal, automated, UAT, and live site testing.
* Specialized in SQL testing for infrastructure projects. Included data comparisons, query analysis, execution path analysis, profiling, and code coverage.
* Executed test suites including code coverage, stress/load/performance, virtual environments, server clusters, and automation such as Windows Test Technologies and WebRunner.
* Managed multiple contractors and offshore vendor teams for multiple projects, up to 15 team members.
* Actively involved in Test Community in organization, leader in multiple individual workgroups and overall Test Community Lead.
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