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CIO at GPSS

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2009-Present


Network Administrator / Project Manager at Muskogee Community Hospital

·         Analyze and implement hardware and software to support the free exchange of data, custom applications, and appropriate processing power.

·         Analyze, design, program, implement, troubleshoot, and maintain moderately complex business applications and hardware products to ensure programs and equipment operate effectively and economically to meet organizational needs.

·         Provide end user support though identification, research, and resolution of technical problems.

·         Establish IT departmental goals, objectives, and operating procedures.

·         Identify opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including sourcing and purchasing.

·         Virus protection, network administration, disaster recovery, system intrusion, and other duties as requested.

·         Senior Project Manager.

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2009-Present


CIO / CTO at PC's R US

·         Ensure continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance.

·         Keep current with trends and issues in the IT industry, including current technologies and prices. Advise, counsel, and educate executives and management on their competitive or financial impact.

·         Promote and oversee strategic relationships between internal IT resources and external entities, vendors, and partner organizations.

·         Conduct research to remain up-to-date and knowledgeable in regards to industry trends and emerging technologies in anticipation of new business processes and system alterations.

·         Analyze and improve upon technology standards across the organization to maintain a technological and competitive edge within the market.

·         Creatively and independently provide resolution to technical problems in a cost-effective manner.

·         Ensure continuous delivery of technical services through oversight of service level agreements with end users and monitoring of systems, programs, and equipment performance.

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2003-Present


Project Manager at American Airlines

·         Project Manager/Lead for a Biometric Time clock and Employee reporting system.  Responsible for project planning, requirement analysis, technical specifications.

·         Developed business case for technology projects, defined new business processes, identified customer requirements, source testing and quality assurance, developing test schedules, reviewing testing plans, tracking and documenting the development and results of these plans.

·         Contracted negotiations and resource allocation for projects.

·         Vendor selection for different phases of business technology projects.

·         Team leader in technical design. 

·         Developed business case justifications and cost/benefit analyses for IT spending and initiatives.

·         Lead IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization.

            Developed, track, and control the information technology annual operating and capital budgets

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2006-2009


IT at Plaza Medical Group

·         Provided reports, completed requests for new service, determine methodology for installing telephone service, determined appropriateness of equipment modifications, call switches, test trunks, test links, and communication circuits. 

·         Performed modeling, analysis, and planning to ensure effective network and data connectivity and communications to include e-mail, telephone, and voice mail systems. 

·         Analyzed and implemented hardware and software to support the free exchange of data, custom applications, and appropriate processing power.

·         Analyzed designed, programmed, implemented and maintained moderately complex business applications and hardware products to ensure programs and equipment operated effectively and economically to meet organizational needs. 

·         Provided end user support though identification, research, and resolution of technical problems.

·         Provided analysis related to the design, development, and implementation of hardware for products. 

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2005-2006


IT at Williams

·         Provided support for web servers and applications.

·         Troubleshoot daily problems based on a variety of complex communication and application errors; resolve issues, and document problems and fixes. 

·         Responsibilities include installation, testing, and development of new applications. Business Objects, Webtrends, and other prepackaged software are some of the applications supported during my tenor. 

·         Other job functions included performance tuning, monitoring, and providing statistical report information on web performance and hit utilization information. 

·         Coordinated change control schedules and other procedures required for maintenance on system or application. 

·         Awards received include Managers Award, High-Five rewards, and other project based recognition bonuses.

 

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2001-2003



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Owetha Wilson
CIO at GPSS - Sleep Services
Fort Smith, Arkansas Area
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