Project Engineering Manager at M*Modal
Pittsburgh, PA 15232
United States
www.mmodal.com
March 2010-Present

• Initiate, plan, implement, control, monitor and support projects for a variety of clientele type within the IT healthcare space, especially specializing in adoption of Electronic Health Platforms (EMR) and Health Knowledge Management Systems. • Manage all post-sale client technology integration activities and throughout project implementation phases, specifically consulting technology adopters on features and benefits of company’s products and services. • Identify and collect project integration requirements, including identification of project scope, risk assessment and mitigation plans. • Develop statement of work documents for prospects and existing clients. • Conduct lessons learned analysis and document success and failures. • Direct manage, coach, and train a team of 2 project engineers in utilizing, applying, updating and generating project engineering best practices for success implementation of organization’s products and services. • Manage a pool of 15 projects of different scale and budgets in line with company’s goal and objectives.

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Project Engineer at M*Modal
Pittsburgh, PA 15232
United States
www.mmodal.com
August 2008-December 2010

• Initiated, planed, implemented, controlled, monitored and supported projects of variety clientele type within the IT healthcare space, including MTSO and platform providers, EMR vendors, Portal Management and RIS/PACS vendors. • Managed all post-sale activities throughout implementation process and communicated features and benefits of products and services to prospective and existing clients. • Identified and collected client integration requirements, including identification of project scope, risk assessment and mitigation plans. • Conducted lessons learned analysis and documented successes and failures. • Develop SaaS architecture datacenter code deployment processes and test plans. • Developed processes that enabled IT healthcare clientele in implementing a clinical documentation infrastructure in order to become compliant with Medicaid and Medicare regulations.

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Software Support Engineer at M*Modal
Pittsburgh, PA 15232
United States
www.mmodal.com
February 2007-August 2008

• Developed and supported technical documentation for an integration process of voice recognition and HL7 CDA clinical documentation solutions, including SaaS system architecture and proof-of-concepts projects. • Developed SaaS datacenter code deployment procedures and test plans. • Troubleshoot integration related issues within a SaaS environment and escalated issues to subject matter experts relevant for the client integration project. • Managed a code deployment process and deployed software releases at various datacenters. • Provided consultant services to clients for HL7 CDA integration best practices in line with the overall company business strategy. • Built a client relationship management tool using Confluence, JIRA, and Crowd applications.

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SQA Engineer at Vocollect now Intermec
Pittsburgh, PA 15232
United States
www.vocollect.com
October 2005-February 2007

• Generated, validated and executed quality test plans out of product development and software requirements documents, including voice enabled wearable computers’ external and internal engineering design documents. • Conducted black box testing including smoke, functional, acceptance, regression and system testing on voice-embedded applications of wearable computers. • Generated weekly software problems reports and presentations on software testing to mobile application department manager.

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Research Assistant at Carnegie Mellon University, ICES Institute
Pittsburgh, PA 15232
United States
http://www.ices.cmu.edu/
May 2005-July 2005

• Modeled and analyzed effects and impacts of pervasive wireless sensor networks in energy savings on multiple office buildings using real world data gathered from a number of sensor nodes. • Built and energy management model using sensor networks and presented research results to the Carnegie Mellon ICES Undergraduate Research Symposium Faculty.

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IT Assistant at Organization for Security and Cooperation in Europe (OSCE)
Pristina, Kosovo 10000
Serbia
www.osce.org
January 2001-August 2002

• Provided remote and desk side resolutions of user complaints logged incidents in call manager database. • Provided Oracle client support for finance and accounting departments. • Installed, configured and laid out network infrastructures based on LAN design document. • Responsible for the provision of services such as internet access, associated security services, administration of servers and network infrastructure within the scope of 2000 users.

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System Administrator at Macedonian Center International Cooperation
Gjakova, Kosovo 50000
Serbia
http://www.mcms.org.mk/en.html
September 1999-December 2000

• Provided remote and desk side resolutions of user complaints logged incidents in call manager database. • Installed, configured and laid out network infrastructures based on LAN design document. • Installed, configured and maintained Motorola and CODAN radio frequency devices for communication services. • Responsible for the provision of training services, network security, radio communication, and office applications within the scope of 15 users.

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