Glenn Smith: My first exsposure of Scrum was truely when I was a Software Development Manager. I was continually frustrated how churn was costing my team so much effort and I thought there must be a better way; it turned out there was. Since then I have been pastionate about Scrum and how agile methods can make dramatic impact to software teams but also how the same priniciples can be used in a non-software world.

I had the great opportunity to lead the roll out of Agile in the Motorola Networks GSM Engineering business. While the change management was the main activity, this did include me coaching scrum teams and running Scrum Overview training sessions. Through this process I also learnt about the powerful advantages of Visual Facilitation and how this can improve the effectiveness of meetings.

Since then I have worked with organisations to provide services to help them roll out Agile, often Scrum in their business. I have done this either as a Scrum Master (I am a CSM) or now more often as an Agile Coach. I do this either directly under my own company, Tootechnical Ltd, or as an associate with trusted organisations like Agilify and Ripple Rock. I have a passion for coaching and facilitation and love seeing teams improve.

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