Director, Quality Assurance at Kaplan
Fort Lauderdale, FL 33304
United States
www.kaplan.edu
April 2009-December 2010

Developed strategy, oversaw and managed the proactive academic monitoring of key academic metrics through the use of technology. Developed policies and procedures to standardize academic compliance and support to ensure the delivery of quality educational services for our students.

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Integration Project Manager at Illinois Institute of Technology
Chicago, IL 60660
United States
www.iit.edu
January 2006-April 2009

Managed Banner Integration team through bleeding edge technology deployments. Added value to IIT with my extensive background in Technology Project Management, Communications, and Training. Cultivated partnerships with vendors to ensure timeliness of project deployment and integration. Developed policies and procedures to standardize technology utilization and support of students, staff, and faculty university-wide. Managed team of five Developers, two Database Administrators, three System A

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Director of Technology - Midwest Region at University of Phoenix
Chicago, IL 60660
United States
www.phoenix.edu
January 2003-January 2006

Facilitated regional trainings throughout the Midwest in collaboration with Regional Vice President to ensure enhanced productivity by use of new customized technology solutions. Oversaw the successful delivery of all IT services, LAN/WAN infrastructure, security, broadband, VoIP, Active Directory, Back-up/Recovery, and storage. Regional subject matter expert on Avaya CMS Supervisor 13 Administration. Directed regional teams of up to 35 and projects valued at up to $1.2M

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Director of Business Development at SteeZo Media, Inc.
Chicago, IL 60660
United States

January 2001-January 2003

Established a business to design and deliver Internet eCommerce solutions to small and mid-sized clients. Consulted with clients to provide expertise across a broad range of business and technology solutions, including website development and optimization, software development, Internet marketing, and Best Practices. Defined and implemented sales and business development strategies to introduce company’s products to clients. Designed and delivered technical presentations and proof-of-concept.

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Sr. IT Consultant / Project Manager at Exodus Communications, Inc.
Chicago, IL 60660
United States
www.exodus.com
January 1998-October 2001

Chosen to newly established Global Professional Services Division to design and deliver technology solutions to global organizations. Developed and presented solutions to C-level executives (CIO, CTO, CFO) and various IT managers. Adept at clearly demonstrating tangible ROI from Professional Services solutions in a variety of circumstances. Accountable for overall success of assigned projects, from initial needs assessments through development, implementation, and customer satisfaction.

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