Development Director at Electronic Arts
Maitland, Florida 32810
United States

July 2011-Present

Created project plan, managed scope and capacity, and reported post-sprint risk analysis for Madden’s biggest feature investment in the history of the franchise – CONNECTED CAREERS. Managed a team of 24 in-house resources, including Software Engineers, Game Designers, and UI Artists and Engineers from both EA Sports locations in Orlando, FL and Austin, TX. Also managed 12 outsource resources from HB Studios in Nova Scotia, Canada. Served as ScrumMaster for daily standups that tied in three locations (Orlando, Austin, Nova Scotia) together via video conferencing that became a model for the rest of the studio. Mentored other Development Directors and Game Designers on proper Scrum methodology, including ScrumMaster and Product Owner roles and responsibilities, as well as instituting general guidelines for the entire Madden game team on story estimation and task breakdowns. Introduced evidenced-based scheduling to the management team for better forecasting of a team member’s velocity potential during any given sprint.

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Program Manager at Channel Intelligence, Inc
Orlando, Florida 32835
United States
http://www.channelintelligence.com
September 2008-July 2011

Managed the development, testing, and deployment of a dynamic, intent-based ad serving platform from the ground up, creating a new, substantial revenue stream for the company. Implemented Agile/Scrum methodology, mentoring and coaching Product Owner and Team Members on effective use and best practices. Managed sprint schedule, sprint backlog, and held daily scrum meetings as ScrumMaster. Collaborated with Product Management to create the annual product and development roadmaps as well as populating the product backlog with defects and features. Held high-level and detailed sprint reviews for the company every four weeks, showing progress made in development with functional software. Collaborated with Operations and IT to test quality assurance on software releases and infrastructure changes. Created functional specifications, user guides, API documentation, infrastructure diagrams, and release notes for many different audiences, including Product Management, Operations, Performance, IT, Engineering, and external clients.

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Program Manager at iConvene
Lake Mary, Florida 32746
United States

June 2007-August 2008

Managed the development, testing, and deployment of a unique e-commerce platform for reserving and paying for event locations and associative services such as catering, audio/video, speakers, etc. Staffed the development team, created coding guidelines and best practices, and assisted in platform architecture and front-end user experiences. Collaborated with the Executive and Marketing teams to create the product and development roadmaps. Dual-rolled Product Owner and ScrumMaster. Managed the product backlog, release schedule, sprint schedule, sprint backlog, and daily scrum meetings. Held sprint reviews with business stakeholders as well as focus groups for feature feedback. Created functional specifications, user stories, help documentation, infrastructure diagrams, and release notes.

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Program Manager at Pioneer Technology Group
Sanford, Florida 32771
United States

August 2006-June 2007

Managed several projects through the full life-cycle simultaneously. Performed hands-on coding in .NET/C# and mentored junior-level Programmers. Met with external and potential clients to gather requirements, features, or defects. Collaborated with Operations and Engineering for quality assurance testing as well as implementation testing. Collaborated with the Executive team to define and prioritize features and defects, release schedules, and client implementations. Acted as a User Experience Advocate, ensuring all web-based and form-based applications were streamlined and easy to use for the user. Created requirements documentation, implementation guides, functional specifications, help documentation, and infrastructure diagrams.

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Lead Programmer/Analyst at Sales & Marketing Technologies
Altamonte Springs, Florida 32701
United States

June 2001-August 2006

Managed web-application and e-commerce projects’ engineering deliverables and deployment, providing development roadmap, pre-project estimating, resource management, requirements gathering, and end-to-end testing and quality assurance. Met with clients to gather requirements and requests, as well as provide suggestions on features according to their business model and current trends in web development and UI. Managed and hired programmers, assigning them to projects, holding code reviews, ensuring best practices in code and database design, holding project retrospectives, and assisting in career development. Successfully managed over 100 web-based application projects in five years. Architected internal tools for search engine optimization that become a market differentiator in the early part of the decade and helped increased our clients’ ROY.

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