Salesforce Release Manager- con at News International Ltd
London,
United Kingdom
http://www.newsint.co.uk
September 2012-Present

• Release Manager, Scrum Master, CRM Consultant, Solution Designer and Project Leader for News Media Group. • Deployment and Infrastructure management, budget management, quality assurance, reporting progress/issues/risks to the Programme Board and ensuring quality standards and timescales are met. • Responsible in delivering onshore-offshore based development and support projects in timeboxed Sprint/Iteration Cycle. • Muliple projects - Initiated and facilitated Standups, inceptions, sprint release and iteration planning, prioritization meetings, blacklog and scope management, elaborating with product owner user stories, providing acceptance criteria through behavioural driven design techniques, facilitating retrospectives and end of iteration demos, retrospectives and design reviews. Created the planned/unplanned work boards using Kanban and managed analysis of burnups, defect count and cumulative flow diagrams. • Global Coporate Loyalty project setup in Agile environment, training and mentoring team members in agile analysis techniques including user stories and vertical slicing, facilitating backlog sessions, facilitated joint design sessions, story-sketching, pair analysis, feature injection, low-fi iterative prototyping and business process modeling. • Project Management with activities including Products Owners with project backlog management, produce various reports for Programme Management Team, follow and assure Agile Best Practices and Principles implemented. • Coordinate and facilitate daily stand-up meetings, planning games, showcases, and retrospectives. Maintain visibility of the right up-to-date information using task boards. Track agreed metrics on a regular basis. • Collaborate with the Planning Manager to establish and maintain a prioritized backlog. Collaborate with the Product Owner and cross-programme teams to maintain a strategic product roadmap that identifies deliverables and milestones. • Planning Manager with inputs to the release plan which ensure that the team achieves strategic goals and fulfil necessary parts of the product vision. Grow an effective self-organizing, cross-functional and disciplined team where individuals recognize that team success is more important than individual success. • Facilitate discussions to create consensus agreement and binding decisions. Encourage public commitments and accountability through adherence to commitments made by the team and individuals. • Facilitate the day-to-day process of software product development and delivery and ensure the agreed departmental processes are adhered to

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Release Manager and Scrum Master at NIIT Technologies
London,
United Kingdom
http://www.niit-tech.com
January 2006-January 2012

Roles & Responsibilities • Release Manager, Scrum Master, CRM Consultant, Solution Designer and Project Leader for Airline Partners and Franchise in multiple projects for all Corporate from various region like UK&I, Europe, Asia-Pac, North America and Continental. • Project Management with activities including Products Owners with project backlog management, produce various reports for Programme Management Team, follow and assure Agile Best Practices and Principles implemented. • Defect Management with maintaining defect log and bug release cycle and managing outstanding risks, issues and defects and close on prioritised and product owner feedback. • Manage Agile definition of done by monitoring in all phase of user acceptance testing and signing off product release. • Cost-cutting project include decommissioning and migration existing project into low budget and open source environment and analysis on performance and devising the appropriate solutions. • Infrastructure and Architectural implementation by following Global Sales Business roadmap with business users and system designers to specify functional requirements, including UML modelling of the existing business structure. • Designed new Business Modeling Process for Franchise airline in Sales Hierarchy Role for Re-Organization Roadmap during Alliance Merge in salesforce.com. • Created team focus on continuous improvement achieved by identifying the issues through a mixture of mind mapping, root cause analysis and retrospectives.

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