Project Manager at Pontificia Universidad Católica del Perú
Lima, Lima 32
Peru

September 2009-Present

Managing web and mobile projects. Participating into the team prospection for the use of new technologies. Achieving the commitment and support of key stakeholders in the projects. Reducing the input loss and user complaints to 0% in many processes. Increasing the website ranking through a Search Engine Optimization (SEO) analysis. Reducing to 30% the user service time, improving the satisfaction level.

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System Analyst at Pontificia Universidad Católica del Perú
Lima, Lima 32
Peru

May 2005-September 2009

Technical leader in IT projects. Reducing the user service time to 30% through reengineering the information systems by detecting and eliminating errors and unnecessary rework in the actual process. Improving user satisfaction by decreasing their complaints to 30 %. Defining quality improvement policies to refine the information systems and databases. This reduced response time and server overload.

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