Scrum Master at Intelex Technologies Inc
Toronto, ON
Canada
www.intelex.com
November 2012-Present

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IT Project Manager at Pareto Corp
Toronto, ON M3C4G4
Canada
www.pareto.ca
January 2012-August 2012

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Scrum Master at Humana Inc
De Pere, WI 54115
United States
www.humana.com
April 2008-October 2011

Direct application development and implementation projects for medical and specialty programs, working with cross-functional team of business leaders, product owners, scrum masters, business PMO, programmers, trainers, resource managers, vendors, pharmacists and process engineers to meet program objectives. 

Highlights:

o   Managed multiple concurrent projects and programs through the use of the agile and waterfall software development methodologies

o   Plan for releases and resources for implementation of the projects and programs

o   Coach team members, product owners and management on agile software development techniques  

o   Adjunct Instructor at Humana for Version One, a leading Agile Project Management System

o   Provide Subject Matter Expertise on various projects; offshore project setup and delivery

o   Participate in team selection process

o   Leveraged interpersonal and communication skills to develop and manage project teams across multiple sites/locations

o   Provide technical inputs whenever needed by the team

o   Play a key role in providing inputs for framing the contract and SOW, and lead the effort for planning and managing the transition of support & maintenance work in the team to our geographically dispersed Business Sourcing Vendors

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Onsite Team Lead at Cognizant Technology Solutions US Corp
Appleton, WI 54914
United States
www.cognizant.com
December 2006-March 2008

Manage Operational Services and Projects (Small, Medium and Large Projects) in the Product Supply portfolio for a leading Consumer Goods firm with business users from countries distributed across different continents (North America, South America, Asia, Australia, and Europe).

Highlights:

o   Received several accolades from the Client for quickly and thoroughly mastering the business processes

o   Ensured team performance to meet stringent Client SLA’s and avoid financial implications for Operational Services

o   Demonstrated leadership to gather and analyze requirements, ensure completion of all project and process documentation, identify all risks, assumptions and constraints prior to executing the project work

o   Manage the teams across the globe and lead the effort for planning, designing, developing and successful implementation of the project with importance for meeting scope, schedule and cost baselines

o   Communicate with all stakeholders at all levels to update the health of the operational services and project work , and perform other activities including but not limited to Billing accruals, Resource Utilization, etc.

o   As a Portfolio Process Champion at Onshore, train and educate the entire portfolio on Incident/Problem/Change Management Processes to be performed on a day to day basis 

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Lead at Infosys Technologies Ltd
Chennai, Tamil Nadu 600 116
India
www.infosys.com
September 2003-December 2006

Lead and manage effort on application development and maintenance to Dealer Management Systems and Customer Relationship Management business systems for a leading North American Auto IT Retailer.

Highlights:

o   Collect, analyze requirements, prepare all project and process related documentation, identify all risks, assumptions and constraints prior to executing the project work

o   Lead the team at offshore and effort for planning, designing, developing and successful implementation of the project with importance for meeting scope, schedule and cost baselines

o   Communicate with Client Business Partners and all stakeholders at all levels on regular basis to update the health or progress of the operational\project work, perform billing activities, performance reports, etc

o   Performed the role of Knowledge Management Prime in improving the overall knowledge of the team

o   Perform the role of Configuration Controller managing all changes in the project

• Work with geographically dispersed teams in India, China and US

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