Certified Scrum Product Owner
Passionate Product Ownership, a Certified Scrum Product Ownership Course
Though each CSPO course varies depending on the instructor, all Certified Scrum Product Owner courses focus on Scrum from a product owner's perspective. Graduates will receive the CSPO designation. All CSPO course are taught by Certified Scrum Trainers.

Passionate Product Ownership combines the best of Scrum and agile iterative and increment thinking with solid product management, and pragmatic user experience design practice. The result goes beyond the standard 2-day process course to an experience that will expose you to new ways of thinking and working. You’ll leave with tools that help you make better choices about what software to build, and ways to plan and execute software delivery that speed learning and time to market.
What’s taught in Passionate Product Ownership is based on the underlying philosophy that you should:
Judge the success of your process based on the satisfaction of your users and customers with your product
>> Doenload a full course brief
You’ll learn new concepts and practices:
This course covers concepts and practices you won’t find in other courses such as:
Using a team-based approach to product ownership
Effective collaboration and facilitation skills including techniques for shared problem solving and creating shared ownership
User-centric practices from the user experience design communities to envision the software from the user’s perspective
Outcome-centric design and planning to maximum benefit from the minimum amount of software built
Emphasis on product discovery to learn quickly and collaboratively what should be built. You’ll learn how to structure and facilitate an initial discovery or “sprint 0” phase to build your backlog and plan incremental releases.
Design thinking approaches that emphasize problem understanding, ideation, iteration, and plans that maximize learning and feedback Innovative emergent best practices in agile product design including:
- User story mapping
- Pragmatic personas
- Design sketching
- Paper prototyping
- Lightweight usability testing
You’ll learn by doing hands-on collaborative work:
You won’t spend time dozing to PowerPoint slides. You’ll be up and moving and getting hands-on experience working in a small collaborative group. Along the way you’ll learn:
- Effective approaches to small team collaborative work
- Workshop facilitation
- Techniques for working quickly using lightweight card modeling

You’ll take away material that helps you keep learning
In two days you’ll be exposed to a huge number of concepts and practices, but as you start to make use of them you’ll need more. Printed articles, handouts, quick-reference guides and a great book on product management help you continue learning long after the class.
Take-home material includes:
- A 1 GB USB stick containing slides and articles used in the training and 190 pages of supporting handouts giving full description and advanced discussion on concepts and practices learned
- Quick reference guides that distill practices to a single 2-sided page of simple instruction
- For public courses: a copy of Marty Cagan’s Inspired: How to Create Products Customers Love – 5-star reviews on Amazon.com since its release in 2008

>> Register now to reserve your place in this training workshop
| Dates: | 27-28 Feb 2012 |
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| Location: | Aukland, New Zealand |
| Venue: |
Cliftons Auckland |
| Price: |
1950 NZD |
Course Comments
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Course Objectives
- Understand the responsibilities of product ownership along with process and practices that help product owners fulfill those responsibilities
- Learn and practice new techniques for creating and prioritizing the product backlog and envisioning the product
- Understand how to engage in product ownership by leveraging a product team and collaboration with the whole team, users, and stakeholders
- Leave with a healthy understanding of what it takes to create successful products
Course Agenda
Day 1: Collaborative Product Discovery and Planning
Building Collaboration Skills
Product Discovery
Identifying Business Value
Understanding Users
Exploring Product Solutions
Envisioning the User Experience
Planning Valuable Product Releases
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Day 2: Delivery Using Agile Iterative & Incremental Development
The Agile & Scrum Foundation
Product Ownership Concepts
Delivery Strategy
Getting to “Ready”
Getting to “Done”
Getting to “Release”
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Who should attend?
1. Those filling the Scrum Product Owner or Agile Customer role
2. The extended team of people supporting the product owner to identify and describe what to build
3. The people responsible for supporting effective process in their organization
While there may be a single person who has final say about product strategy and direction, it takes a product team to make sense of the requests, requirements, research, and hunches that lead to good product decisions. It takes a team to design and describe a product solution, and to validate that solution before, during, and after the delivery of working software. Lots of traditional role act as part of a holistic product team including:
- Product Managers
- Program Managers
- Business Analysts
- User Experience (UX) Practitioners
- Architects and senior developers
- QA and testers
It takes focused attention to how we work to build great products. Those responsible for process health and improvement will get value from the in-depth understanding of product ownership. Those roles include:
- Scrum Masters and agile coaches
- Project Managers
- Process improvement specialists


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