Leading a Scrum team is radically different to traditional project management. Rather than plan, instruct, and direct, the leader of a Scrum team (called a ScrumMaster) facilitates, coaches, and leads.

In this 2-day ScrumMaster Certification course, we will cover the fundamental principles of Scrum, qualifying you as a Certified ScrumMaster.

In this intensive and highly interactive workshop, you will get the opportunity to learn to deal with the obstacles that confront Scrum teams. We will add practice to theory through a variety of exercises and take-aways to use with co-workers.

Upon successful completion of the course, each participant is enrolled as a Certified ScrumMaster, which includes a two-year Scrum Alliance membership, where additional ScrumMaster-only material and information is available.

More importantly, upon completion of this workshop, you'll leave with an understanding, gained through hands-on team practice and exercises, to share your experience with your colleagues, help your teams to execute Scrum efficiently and productively and to put Scrum in practice and succeed with it.

Delegates will also receive a copy of Agile Software Development with SCRUM during the course.

PMI members can claim up to 14 PDU's upon completion of this course.

IMPORTANT: CHANGES TO CSM CERTIFICATION
Effective 1 October 2009,the criteria for achieving Scrum Master Certification will change. As well as completing a Certified ScrumMaster course, all CSMs will also be required to pass a Certified ScrumMaster (CSM) online certification exam to maintain certification. Full details can be found here.

Introduction

 

• Agile Values, Scrum Benefits and Origins
• Scrum and Change
• Companies Using Scrum

Scrum Process and Roles

 

• Scrum Flow, Iterative-incremental Software Development and Shippable Product Increments
• Scrum Roles: ScrumMaster, Product Owner, Team
• Characteristics of the ScrumMaster
• A Day in the Life of the ScrumMaster
• The ScrumMaster Role including Conflict Management, Appraisals and Appointing the ScrumMaster
• The Role of the Team including Team Dynamics, Team Norms and the Visual Workplace
• The Role of Project Managers and Functional Managers in Scrum

Requirements

 

• Understanding the Customer
• The Product Vision
• The Product Backlog
• Determining the Release Scope
• Stocking the Product Backlog
• Prioritization Techniques
• Refining the Product Backlog
• User Stories on the Product Backlog

Release Management

 

• Sustainable Pace
• The Project Levers
• Defining and Communicating Project Success
• Release Management Strategies
• Estimation and Planning, Product Backlog Items Using Story Points and Planning Poker
• Choosing the Sprint Length and Determining Velocity
• Creating the Release Plan
• Tracking the Project Progress

Sprint Management

 

• Sprint Workflow and Characteristics
• Formulating Powerful Sprint Goals
• Sprint Planning, Daily Scrum, Sprint Review and Retrospective
• Sprint Estimation and Planning
• Daily Scrum
• Understanding the Sprint Progress
• Sprint Reporting

Portfolio Management

 

• The Planning Onion
• Why Portfolio Management Matters
• Levelling the Demand
• Portfolio Management Steps
• The Portfolio Bubble Chart

Large and Distributed Scrum Projects

 

• Brook’s Law
• Organic Growth and Conway’s Law
• Master Product Backlog and the Product Owner Team
• Team Set-up
• Multi-team Planning and Coordination
• Shared Norms and Assets
• Distributed Scrum Project Tips

Getting Started in Scrum

 

• Just Do It
• The Nature of Change
• Scrum Adoption Stages
• Change Practices including the Enterprise Transition Team and the Transition Product Backlog
• Deming’s PDCA Cycle
• The Role of Consultants

Practical Games and Exercises

Exercises, case studies, and examples are used to assist participants to develop the knowledge, skills, capabilities and insights needed to make the shift from traditional management practice to the Scrum approach.