Certified Scrum Product Owner

Certified Scrum Product Owner - Washington\Metrocenter


Look Forward Consulting

  • Course

    Date: 31 July - 1 August, 2013
    Location: Washington, DC, United States

    Regular Price: $1395

    A well-educated and knowledgable Product Owner is absolutely essential to deliver a successful product and to support your organization’s use of Scrum.  Apart from some basic principles and the Product Backlog, the Scrum framework is silent on how the Product Owner satisfies users, management, and the Team - and delights the customer.  During this two-day workshop facilitated by consultant and Certified Scrum Trainer Carlton Nettleton, participants will learn how to analyze stakeholders and define needs, learn the latest approach to building, prioritizing, and optimizing the Product Backlog, and learn the importance of engaging multiple stakeholders in creating a compelling vision that will maximize business value.

    This interactive workshop is entirely focused on arming participants with the latest, well-tested tools, tricks and techniques needed by Product Owners.  Using Carlton’s experience with helping clients grow powerful Product Owners and the experience of the other participants, you will learn what tools work and what tools do not work for the Product Owner.

    The learning objectives for this course are:

    • Discuss the key responsibilities and rights of the Product Owner.
    • Explain the importance of the Product Backlog and how it is used in Scrum.
    • Practice a new model for thinking about the Product Backlog, organizing the Product Backlog items and identifying non-functional requirements.
    • Practice each step in constructing a Product Backlog from initiating a compelling vision, identifying user needs, writing Product Backlog items and developing a product roadmap.
    • Explain how to create personas and how to use them to identify hidden requirements and ways to exceed the customer's expectations.
    • Describe how to engage the Team members, users, customers and stakeholders in co-creating requirements and features.
    • Identify the profile of behaviors and attitudes that enable someone to be a powerful Product Owner and the behaviors and attitudes that augment their impact.
    • Practice applying multiple prioritization techniques to maximize business value.
    • Rehearse writing user stories and acceptance criteria.

    What you will receive from this course:

    • A vivid, 55-page student workbook full of custom exercises, activities and course summaries that capture the essential points you need to learn and comprehend.
    • A signed copy of Carlton’s book, Fourteen Observations of Good Scrum Practice.
    • Fourteen new tools, techniques and thinking tools to engage your users, customers, stakeholders in new and interesting ways and maintain their interest.
    • A reading list of great books to jump start your continuing education on topics such as the role of the Product Owner, use cases, user stories, facilitation, collaboration, communication, estimating and planning, Lean Thinking and other essential topics.
    • Thought-provoking articles relating to understanding the user, product failures, product road mapping, identifying waste in your business, the importance of user stories, how to split user stories and how to build products that excite the customer.
    • A forty-five minute, personalized question-and-answer session with a Scrum expert at the conclusion of the first day to answer your specific questions about Scrum and how to get started in your company.
    • Two-year membership with the Scrum Alliance providing access to additional articles, case studies and templates authored by other Scrum practitioners like yourself along with discounts to Scrum events and conferences.


    Though each CSPO course varies depending on the instructor, all Certified Scrum Product Owner courses focus on Scrum from a product owner's perspective. Graduates will receive the CSPO designation. All CSPO course are taught by Certified Scrum Trainers.

  • Details

    Date: 31 July - 1 August, 2013
    Location: Washington, DC, United States

    700 12th Street NW
    Suite 200
    Washington, DC 20005 United States

    Get Directions

    Regular Price: $1395



    This is what some participants say about their level of involvement in this course:

    "active", "engaged", "fun", "focused", "motivated", "involved", "committed", "curious", "energized", "awesome", "ready", "animated", "collaborative"

    This is what you will learn from the other participants in the course:

    "Different points of view on prioritizing."
    "Experience on applying Scrum in big, old organizations and struggles on how to change from traditional project manager to Scrum."
    "Admired their Agile mindset and their more positive ways of giving feedback "we can do better" vs. "we are off track".
    "Learned how they implemented Scrum, roadblocks they faced and how to overcome those."
    "That others are facing similar issues in adopting and adapting to Scrum."
    "I learned a lot from people with different roles in their organization."
    "The issues I face in my work is common among my classmates." 
    "Surprised that Scrum is not as structured as PMI."

    This is what past participants say about Carlton:

    "Really knows his field and is passionate."
    "Carlton is an excellent instructor.  I tell everyone how fantastic the course is!"
    "Perfection: knows the content, uses good tools & techniques to deliver and adapts & learns."
    "Fantastic, high energy, knowlegable instructor!!"
    "Great subject matter, knowledgable, great teacher, demonstrated the values and principles of Scrum during instruction"
    "Never got bored.  Carlton changed up the format, location, activity types and had a good balance between presenting vs. discussing."
    "Not using Powerpoint was excellent.  The course continually kept my attention with live demos and participation."


  • Who Should Attend

    Any person who is interested in learning more about Scrum or wants to make Scrum work better for their Team or organization, is encouraged to attend.  While the focus of the class is for people who want to learn how to leverage the Scrum framework to improve their business outcomes, any member of Team or the organization who is interested in how to use Scrum would find this class useful.

    Typical attendees in the past have been managers, business analysts, architects, directors and other roles that support product development and the business.