Rally Software, Agile Coach
July 2011 - Present, Raleigh, North Carolina, United States
At Rally, we serve a diverse portfolio of clients and guide them in revolutionizing their product development and business practices, implement Agile methodologies to deliver faster with higher quality, expedite market entries, and win new customers. As part of the Agile Coach's team at Rally Software, I get to work with the industry's foremost agile experts, helping client companies and customer teams excel with their software development across the entire lifecycle. I provide agile and scrum coaching services and training across a diverse portfolio of service and training offerings and classes.
Scrum Alliance, Agile SME
March 2011 - July 2011, Durham, North Carolina, United States
The Agile methodology is so very near and dear to me, and resonates with how I naturally am as a person, so I am thrilled when my commitment transcends work and allows me to give back to the community.
~ Recommended and selected as one of the Scrum Alliance's Agile SME team members developing certification exams. I work collaboratively with the team to conduct a CSP job analysis, develop a defined set of CSP domain/knowledge/skill areas, and certification exam items.
Intelemedia Communications, Software Process Consultant
October 2010 - July 2011, Plano, Texas, United States
~ Collaboratively worked with technical leads to create and design a process framework and process implementation toolkit for a new Call Center product line.
~ Successfully transformed problematic software engineering processes utilizing agile methods to identify horizontal slices of functionality in multiple iteration releases in a release plan. Iteration releases ultimately gave the teams much improved product development efficiencies and faster time to market.
~ Led planning meetings at the beginning of each iteration to identify the highest priority items to work in the iteration, and conducted daily meetings on iteration progress with the team.
~ Designed and conducted an interactive demo and training for the staff at the end of each iteration for new features and components in the process toolkit.
~ Worked towards continuous product integration, and identified highest priority features to maximize ROI and customer satisfaction for new product line.
~ Facilitated a retrospective meeting with the team to obtain feedback on the iteration for both process and product. Utilized a survey tool to obtain feedback from others across the company as well. Worked with team to celebrate successes and integrate the highest value improvements in the next iteration.
~ Primary lead on a complex, integral FDA software development, data security, HR, Finance and IT compliance audit for a Fortune 100 pharmaceutical client. Audit completed successfully with huge compliments on the process improvement efforts across the company in all departments.
Unstuck Company, Agile SME/Trainer/Consultant
May 2010 - July 2011, Richardson, Texas, United States
~ Partnered with Dr. Tom Sheives, President of the Unstuck Company, to build the business for the Specialty Project Management courses for Agile, including “Agile Project Management with Scrum.” Co-teach this very hands-on workshop style class with Dr. Tom Sheives. Workshop goal is to provide team-based learning with interactive exercises to simulate preparing for and completing a scrum cycle and how agile projects fit in the organization with traditional project management.
~ Presented as an Agile Project Management SME instructor for the University of Texas School of Management Graduate Program. Conducted interactive course thru scrum exercises emphasizing PM components of Agile.
The Westfall Company, Software Quality Assurance Consultant/Trainer/Agile SME
July 2008 - July 2011, Plano, Texas, United States
Agile, software quality engineering, auditing, testing, and software configuration management SME for renowned consulting and training services company for domestic and international clients.
~ Developed and revised materials to incorporate cutting-edge trends, reflect customer needs, and address industry specific concerns. Expert in compliance and regulatory standards and audits. Support business development activities. Highly complimented consultant and trainer, with majority of clients requesting additional contracts. Projects entailed:
~ Challenged to satisfy strict demands of tenured engineers wanting trainer with advanced skills and practical knowledge in traditional software quality engineering, SDLC, and agile methods.
~ Compared and contrasted waterfall and agile methods, enabling the team to make better decisions and to select the best methodology based on project and customer needs, and compliance requirements.
~ Trainer and consultant expert of choice due to complex, cross-specialty agile, QA, and software engineering knowledge, ability to respond to difficult requests, meet demanding schedules, and train large groups.
~ Structured the class as a study course to prepare attendees pursuing the ASQ CSQE certification. Commended by ASQ for receiving one of the highest instructor and consultant rankings.
~ Instructed classes and provided consulting for companies seeking a process improvement SME adept at integrating agile principles in coursework.