Zuora, Inc., Program Manager
December 2008 - Present, Beijing, China
As a Scrum Master, coordinate and facilitate Scrum ceremonies, i.e., daily stand-ups, Sprint planning meetings, Sprint reviews, demo sessions and retrospectives.
Responsible for transforming product development teams to high performing teams through coaching and mentoring.
Manage all stages of release planning, including feature scheduling and feature prioritization.
Track project progress, update project plans and develop and distribute status reports.
Track all stages of process execution, including meeting coordination, milestone completion, and stakeholder sign-offs.
Identify interdependencies of multiple project efforts and facilitate communication among project team members.
Assist in negotiation, definition, communication and management of project scope and priorities.
Anticipate and negotiate cross-functional resource needs of the team.
Triage and monitor defects, help engineers complete fixes on time.
Perform ongoing quality tracking through definable quality metrics.
Proactively refine process for continual improvement.
Atos Origin, Application Manager - Beijing Olympic and Paralympic Games 2008
December 2006 - October 2008, Beijing, China
Provided subject matter expertise on functionality and capabilities of the Games Management Systems (GMS) applications.
Worked cross-functionally to develop solutions to integrate GMS applications and business process changes to support BOCOG (Beijing Organizing Committee for the Olympic Games)'s business needs.
Facilitated and documented testing strategies and participated in testing cycles including integration, system and user acceptance.