Location: Coppell, TX.
#AA70 fail on the inflight entertainment. :-( http://t.co/RyLaf1vgcV
#AvayaCloudSolutions :-) http://t.co/z7FdVjYIt0
Interesting take on the direction of cust. service. A "great" experience still sucks if the real problem isn't fixed. http://t.co/It5Zo70GPc
Inside the network powering the Sochi Olympics - http://t.co/TkRfDEHDyZ - 54 Terabit network. I really need this at home. :-)
ZDnet survey shows "cloud" is the norm in Asia.
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