Seasoned and successful Technology Professional with 35 years progressive experience in multiple facets of the SDLC and deployment strategies. Main focus: Software Quality Assurance / Testing Program Management and Global Engagement Management within formal SDLC (waterfall, RUP, Agile, etc.) for commercial, ecommerce, mainframe, systems integration & conversion projects across multiple release cycles managing globally distributed teams.
Business arenas: Insurance (billing/claims, healthcare, automobile/home) and financial transaction processing (credit cards, banking, wholesale mortgage lenders), datamart list management, branded websites, media (books, newspapers, ebooks and advertising). Proven problem solver, decision maker and team leader with focused ability to consistently meet goals and exceed expectations while building loyal customer relationships. Successful experience leading remotely distributed teams (India, Philippines, Ukraine, UK, Costa Rica, Argentina, Mexico, Canada) as well as onsite or near-shore I.T. teams through all phases of SDLC to Release.