VIJAYASANKAR JAYAKUMAR B.E (Mechanical), ADSQM, ADSTM, ITIL, CSM
Software Process Management Professional with 11+ years of experience in Consulting, SEPG, SQA areas.
Hands on experience in Process definition, facilitation to delivery and support functions, conducting process and role based trainings, conducting internal audits, metrics analysis and management reporting.
Have participated in over 35+ Internal Audit Cycles based on ISO / CMM / CMMi Models so far functioned as either Audit Team Member /Assessment Team Member.
Have trained over 450+ candidates on Software Quality Concepts through retail training courses and Corporate Workshops.
Nucleus Software Solutions, Senior System Analyst
October 2007 - Present, Singapore, Singapore
As a Quality Facilitator
Handholding project manager and the team to identify the appropriate process and help them in the definition of project plans (e.g. Software Development Plan, Risk Management Plan, Project Management Plan, Quantitative Management Plan, MPP etc).
Facilitation to support functions like Network, HR, Admin, Purchase, Training.
Reviewing Software Development Project Plan (Project Management Plan, Configuration Management Plan, Risk Management Plan and Quality Plan) for the completeness, correctness and adherence to organizational processes.
Facilitation to Project Teams on Agile Scrum methodologies.
Facilitation to Project Teams on Configuration Management concepts and Configuration tool usage.
Resolving queries raised by associates for any Business Manual element (i.e. Processes, Templates, Checklists, Logs, Standards, Guidelines)
Facilitate project teams to prepare artifacts as per Citibank Process.
Dissemination of defined processes, policies and define procedures for Support and Development functions.
Participated & Facilitated in Project Initiation & Closure meeting.
Previously managed a 5 member SEPG + SQA Team in Chennai and Singapore
Proven result producer with strong mentorship skills
As a SQA/IQA Review Team
Involved in preparing organization wide SQA plan
Conducting SQA/IQA review for Production Support as well as Development projects as per Citibank requirement.
Analyze the SQA/IQA observations as per CMMI and circulate NC report to Project Manger & Sr. Management.
Analyze the common defects Organization wide.
As a SEPG Member
Coordinating all Process Improvement activities across the Organization.
Coordinate the Process Change Management activities.
Maintain the changes to the Nucleus Business Manual as a configuration controller
Work on the gaps identified during gap analysis by external auditors.
Brainstorm on the change requests raised by the employees.
Review the metrics plan of the projects.
Review the process tailoring done by the project team.
Facilitate the collection and analysis of data for generating Annual Baseline Report.
As a CMR
Acted as corporate CMR for offshore development centre (Configuration Tool – Clear-case, PVCS & VSS)
Work with the project manager to develop configuration management plans, milestones, and schedules for projects. Revises and assists in implementing new strategies as appropriate.
Controlled changes and report the change processing and implementation status, and verify compliance.
Perform audits for projects according to the configuration management plans.
As a Member of Defect Prevention Team
Facilitate the project teams to identify appropriate root cause of the identified defect.
Facilitate the project manager and team to identify the corrective/ preventive plans.
Evaluate the effectiveness of implemented corrective/ preventive plans.
Analyze the practice level data and propose the preventive plans at the organizational level.
As a Trainer
S/W life cycle followed in Nucleus.
Internal Quality Auditor.
Process Basics & Process Models
Defined process for Admin, Procurement, Network, Testing Framework, Recruitment & Onsite –Offshore Procedure.
Created Checklist for Testing Services and Offshore Support functions.
Created Form & Template for various processes.