Tiago Garcez


Agile Coach, Agilar

Location: Brussels, Belgium


Certified Scrum Product Owner
Certified Scrum Professional
Certified ScrumMaster


Tiago Garcez attended event, "New Orleans: 2014"

Tiago Garcez attended event, "Berlin: 2014"


Tiago Garcez - I am an Agile Coach at Agilar focused on helping organizations in adopting Agile practices nd continuously improving. With a background in Business Administration and an MBA in Change Management, I have over 12 years of experience in Project Management and Business Analysis.  I became actively involved with Agile in 2008 and saw it as a way out of the "illusion of control" - one of the major causes for frustration in the various implementation projects I had worked on up to that point (thick requirements documents and massive MS Project files).

I have worked as an Agile Coach with large organizations in Belgium such as bpost and Belgacom, helping them in their adoption of Agile practices.  This involved introducing Scrum to delivery teams, project managers (Scrum Masters) and business (Product Owners), helping them setup their backlog and then coaching the team throughout the delivery of the project.

Although I am based out of Brussels, Belgium, I am originally from Sao Paulo Brazil.  I have presented talks at various international conferences, including Agiles (Latin America), Agile Tour (Brussels) and XP Days (Netherlands).

I'm also an active member in the Agile Belgium community and have been helping small development companies (< 50 employees) in the Brussels and Antwerp area in their adoption of Agile practices.

For more information, please check out my LinkedIn profile or my blog (boink42).

Work experience

Belgacom, Agile Coach
April 2011 - Present, Brussels, Belgium

I am a member of the "Enterprise Scrum" team at Belgacom and our objective is to support the implementation of Scrum throughout the organization.

My responsibilities as Agile Coach involve introducing Scrum to developers, project managers (Scrum Masters) and business (Product Owners), helping them in setting up and prioritizing their Product backlog and then coaching the project for its duration.  This includes facilitating workshops, retrospectives and coaching the members of project teams to ensure they are learning the benefits of Scrum and how to "do it themselves" the next time around.

I also work closely with line and domain managers to make sure they understand how they can support their Scrum teams and also benefit from the project information being provided by the Scrum project metrics.

bpost, Product Owner / Scrum Master
October 2008 - January 2011, Brussels, Belgium

Initially I was the Product Owner for the Tracked Mail team (development team responsible for all the Track & Trace applications at bpost) and I acted as a proxy to the various business units whose projects required work from this team.  I managed the Product Backlog and facilitated workshops between the business, architecture and the development team in order to define, estimate and prioritize user stories.

After a re-organization at the end of 2009, I became the Scrum Master / Scrum Coach for the team in 2010 and kept that role until I left in January 2011.

The Tracked Mail team was responsible for a total of 16 applications (mostly Java).  Though the size of the team varied as we went through some budget changes, it was always between 12 - 24 members.  Most were developers, but we also had testers, functional analysts and an architect in the team.  We were organized into 2-4 sub-teams (depending on the size of the team at the time) and from January 2010 part of our team became a near-shore team in Romania. 

We used Scrum throughout my entire time there.