Tonya Dugan


Sr. Program / Project Manager

Location: Temecula, CA 92592


Certified ScrumMaster


Tonya M. Dugan

Over 24 years of experience in Information Technology Project Management, Database Administration, and Software Development in the Telecommunications, HealthCare / Pharmaceutical, Government, and Banking Industries; Manage Disperate Projects and Resources; Lead PMO Processes and Maturity

Experienced project management leader with 12 years of successfully planning, executing, monitoring / controlling, and closing complex, enhancing, and maintenance projects utilizing  an excellent combination of technical, analytical, and interpersonal skills in several industries.

Expert in Waterfall, Iterative, and Agile / SCRUM software development lifecycle (SDLC) methodologies. Proficient at managing large, virtual, and global project teams with budgets up to $200M.

Instrumental in re-building Project Management Office (PMO) processes and procedures by using Enterprise and Quality Management tools to integrate cross organization processes and procedures.

Excellent  verbal and written communication skills with the unique ability to effectively manage stakeholder expectations by translating technical solutions into business requirements.


Technical Expertise and Related Skills _________________________________________________________

u  Project Management PMI / PMP, OPM3,  ITIL, IIBA/BABOK 2nd Ed)

u  Microsoft Project Client and Server 2010 (PWA and EPM)

u  Meeting Facilitation Tools (NetMeeting, WebEx, LiveMeeting)

u  SharePoint Services / Lotus Notes / Concur / Clarity / eVista Artemis


u  Software & Product Development Lifecycles (Waterfall, Iterative,Agile/Scrum CMMi)

u  Rational Rose (RUP) / UML 2.0 / DOORS

u  Microsoft Development Tools Team Foundation Server (TFS)


u  Manage multiple concurrent projects and priorities

u  Strategic Vision and Project Planning

u  Team Building, Mentoring and Training

u  Portfolio Management

u  Business Process and Systems Analysis