Sarah Held

  

Location: Madison, WI


Certifications

Certified ScrumMaster
Certified Scrum Product Owner

Work experience

State of Wisconsin Department of Public Instruction, Agile Facilitator - Scrum Master
September 2012 - Present, Madison, WI, United States
Support and facilitate Scrum & other Agile methodologies across multiple IT teams in the department. Serve as a Scrum Master, facilitator, Scrum Coach, Scrum/Agile trainer, and Agile evangelist. Coach teams and Product Owners on their roles and responsibilities.

Flexion, Scrum Master
October 2011 - September 2012, Sun Prairie, WI, United States
Act as a servant leader for the Amfam.com Services Development Team as incorporate legacy and new systems seamlessly into one new customer facing site. Guide the team through Agile processes, help the team to find ways to become more efficient, and empower the team to self organize and react quickly to change. Recognize risk and facilitate collaboration with other teams as needed. Assist in prioritizing work with the Product Owners as well as managing resources.

Alliant Energy, Scrum Master & Agile Coach in Training
July 2007 - October 2011, Madison, WI, United States
Scrum Master & Agile Coach Support the TDC IT team in following the rules of Scrum where applied and help the team work effectively to deliver the highest business value work. Perform Scrum Master Role on internal IT projects. Organize the daily production change requests in an Agile manner utilizing Kanban. Work with the business to ensure the team is working on tasks with the highest business value first. Facilitate team meetings; daily stand-ups, daily planning and retrospectives. Identify and remove impediments that slow down or prevent the team from meeting their goals. Find ways to help the team build trust and increase communication within the team and with business. Make work visible by developing a dashboard and reviewing it with customers on a continual basis. Find creative ways to solve issues by encouraging brainstorming, open mindedness, and high communication. Guide the IT support team in developing goals and challenging them to meet those goals.