Scott Dunklee

  

Project Manager, Deviget, LLC

Location: Milton-Freewater, OR


Certifications

Certified Scrum Product Owner

Biography

I have worked in the hotel and resort industry since 1988 with my first job at a resort / casino in Lake Tahoe. I have since worked at 5-star / 5-Diamond hotel such as the Phoenician resort in Scottsdale AZ. I worked there for about 10 years and learned the basis of my customer service skills. I was part of the Starwood pre-opening team that opened new hotels / resorts within the company. I opened the St. Regis Monarch Beach, Westin Diplomat in Fort Lauderdale Florida, The Sheridan Wild Horse Pass and the Westin Kierland in Arizona.

I transferred to the St. Regis where I was the Guest Services manager in charge of the front of the house operations. These included overseeing the Valet, Bellmen, Doormen, Cashiers and Drivers.

From there I was reunited with the previous General Manager from the Phoenician, Alan Feurstman, who opened the Montage resort in Laguna Beach. I worked there for five years as a doorman.

I belong to the Platinum Coast BNI chapter in southern California and believe in the benefits of referral marketing.

I now own and operate a business branding company called Dunklee Industries. Finding specialty items to help marketing and branding of businesses. Using my 23 years of customer service skills to help business create an identifiable image. Dunklee Industries has over 3500 suppliers and works with some of the best embroiderers and screen printers in the southern California area.

As of May 2010, I joined Deviget, LLC as a Project Manager. Deviget, LLC is a custom software development company with a great team of developers and leaders. My current focus is on staffing, recruiting, quality control and project management of both existing and new product development. Became a Certified SCRUM Product Owner in November of 2012

Specialties: SCRUM Product Owner, Project management, recruiting and staffing

Work experience

Deviget, LLC, Project Manager
June 2012 - Present, Milton-Freewater, OR, United States
We’re a globally distributed development shop with offices in Buenos Aires and Mendoza. We have a tight knit team of passionate developers, many of whom have been working together since 2008. We thrive on solving challenging coding issues through working in a team environment, which means there’s always a chance that we may solve a project roadblock over a late night beer at the local bar. Our team dynamic is one of our strongest assets. We work well together and never shy away from helping a co-worker resolve an issue. We get excited about coding and we spend a majority of our time inside, and outside, of work together so we never stop discussing new techniques and challenging each other to get better. A couple of times a month we enjoy going out to various places in Palermo to have a few drinks some great food and celebrate a hard weeks work. Specialties software development, project management, agile methodology

Montage Laguna Beach, Doorman
January 2006 - April 2011, Laguan Beach, CA, United States
Provide signature check-in service. Supervise valet staff. Created emotional attachments with guests to create a warm and welcoming arrival

St. Regis Monarch Beach, Guest Services Manager
October 2003 - September 2005, Dana Point, CA, United States
Supervise Bell staff, Valets, Doormen, Cashiers, and Drivers. Coordinated and participated in training, hiring, and scheduling of Guest Services staff. Improved financials, GSI & ASI scores significantly. Active in interviewing, hiring and training of all new staff members. Certified in Behavioral Interviewing Certified six-sigma green belt

The Phoenician, Bell Captain
November 1993 - October 2003, Scottsdale, AZ, United States
Supervise Bell staff, Doormen, Greeters and Valet Staff. Coordinated and participated in the training, hiring, and scheduling of bellmen and valet staff.