✓ Global & Cross-functional Program/Project Management
✓ Managed multimillion-dollar IT projects, on time & budget
✓ Software Development Methodology / SDLC
✓ Project Management Office (PMO)
Certified ScrumMaster and a results-oriented Program Manager with over 8 years experience directing and contributing to sophisticated projects. Reliable record of success in the project management and review engagements, with an ability to recognize business objectives, foresee the solutions, develop approaches, estimate resource and ship projects on a time and within a budget.
Program Manager, Global Foundation Services – PMO, Zynga (Aug 2011 - Present)
✓ Managing the delivery of programs and services for clients from different verticals of the Systems Engineering Group in Zynga India.
✓ Managing a portfolio of projects and services with responsibility of overall execution.
✓ Providing operational management overview and driving productivity improvement initiatives.
✓ Drive the usage of SDLC, Agile, and other key measures to significantly improve project delivery.
✓ Ensuring the appropriate metrics, resource planning and program management methodologies are applied to drive success.
Program Manager, Sourcebits Technologies (Sep 2010 - July 2011)
✓ Evaluation and selection of RFP, which suit the organization’s goal.
✓ Single point of contact between development team and all technology groups in mobile app development.
✓ Coordinate meetings with the product committee, project manager and functional management to discuss project impediments, needed resources or issues/delays in completing tasks.
✓ Work with Program Management team to develop and optimize process for efficiency and quality.
Independent Consultant, CreativeMed Global Solutions LLC (Jul 2007 - Aug 2010)
✓ Led a team of 5 people to deliver customized EMR system solution.
✓ Developed design specifications, managed scope, assisted in vendor contract negotiations, led system testing, and designed/delivered training materials.
✓ Database Administration & Work flow Automation coupled with interaction with clients and documenting requirements.
✓ Led projects such as, Transcription Information Management system and Radiology Information System.
Software Engineer, Mindfire Solutions Pvt. Ltd. (Apr 2004 - Jul 2007)
✓ Channeled projects from initial requirements, through design, development, maintenance, enhancements and trouble-shooting.
✓ Increased application performance by 25% after 3 weeks of work on Douglas Ranch Camp project (http://www.douglascamp.com/)
✓ Received promotions/awards for goals achieved. Nominated for an internal promotional program.
✓ Developed and designed training manuals for Filemaker Pro.
✓ Organized scores of User documentation and help files for the numerous projects executed
Technical Support Executive, EXL Services (Mar 2003 - Oct 2003)
Served as the initial point of contact for technical resolutions regarding Dell Dimension Desktops. Troubleshoot research, diagnose, document, and resolve technical issues surrounding Operating systems, MS Office, e-mail, Interne
✓ Currently pursuing MBA from IGNOU.
✓ Certified ScrumMaster, Scrum Alliance, March 2012
✓ B.E in Instrumentation and Control from J.S.S Academy, Noida with 78% in 2003.
✓ Senior Secondary from K.V Noida (C.B.S.E Board) with 80% in 1999.
✓ Secondary from K.V F.R.I (C.B.S.E Board) with 78% in 1997.