Technology Manager with longstanding experience managing the development of dynamic and complex software solutions to support improved business processes, customer service, and quality assurance initiatives. Designs business applications and architectures to align with corporate and stakeholder needs and improve business performance. Professional strengths include excellent project and program management skills, a customer-focused work ethic, and active collaboration with cross-functional project teams. Expertise includes leading organizations responsible for software development, business systems analysis, implementation, technical support, and operations management for major commercial and government customers.
* Implemented Scrum-based Agile processes on multiple product teams; custom designed the processes for each unique product environment, trained the participants, and led the teams to produce results.
* Certified agile leader: MBA, PMP, Certified Scrum Professional (CSP), Certified Scrum Master (CSM), guest speaker at professional conferences, adjunct instructor at US Air Force Academy on agile project management.
* Assumed the leadership role on a struggling development team and brought the product to a fully operational state; enabled the product to gain customer support and staffed the growing development team.
* Managed all aspects of the application development life cycle, including requirements, engineering, testing, documentation, certification and accreditation on a Department of Defense activity reporting system used in Iraq, Afghanistan, and other locations around the world.
Intelligent Software Solutions, Engineering Manager
March 2013 - September 2013, Colorado Springs, CO, United States
Managed Engineering of a large scale Enterprise SaaS project.
Intelligent Software Solutions, Product Manager
March 2011 - March 2012, Colorado Springs, CO, United States
Implemented Scrum process on central incident reporting database for Iraq an Afghanistan.
Intelligent Software Solutions, Iraq Theater Lead
July 2010 - March 2011, Colorado Springs, CO, United States
Managed a team of software engineers, testers, trainers and requirements analysts for Iraq Theater of Operations. Implemented scrum techniques for managing both software development and operations.
Intelligent Software Solutions, Program Manager
January 2007 - July 2010, Colorado Springs, CO, United States
Managed all corporate projects at the United States Air Force Academy. Implmented Scrum on several project teams.