Robin Jose





Certified ScrumMaster


Robin Jose

Bank of America Merrill Lynch Singapore

Career Summary :

  • Career started working as a process analyst with HCL technologies for Deutsche Bank investment banking operations.
  • Worked as a business process analyst with Wipro Technologies for Credit Suisse Investment banking - Post Trade Technologies division.
  • Currently working as a business analyst with Bank of America Merryl Lynch for Reconciliation division.

Key Competencies and Skills: 


  • Reconciliation Business Analysis / Development / Configuration ( product: IntelliMATCH / Frontier)
  • Business Support (Prod, Test environments)
  • Functional / User Acceptance Testing
  • Beginner in SQL
  • Beginner in Business Objects / SSRS
  • Process Design / Re-Engineering
  • Supporting Strategic Change Management
  • Reconciliation Operations
  • Risk and Control Analysis


  • Responsible for analyzing the needs of the reconciliation operations and its customers and coming up with solutions to business problems.
  • Translate business process needs into business and functional requirements for business owners.
  • Build and maintain an in-depth understanding of business process and products for a range of reconciliation process.
  • Identifies issues, problems and opportunities and determines whether action is needed and sees them through to resolution, making appropriate decisions based on the analysis, also communicate at all levels in a clear and concise manner.
  • Work closely with other department viz. Operations, Audit, Finance and to identify the key risk / control issues and making appropriate procedures to mitigate the same.
  • Assist operations / IT team to manage the reconciliation related projects within a continuous changing priorities.
  • Analyze and document existing business processes to assess business and functional gaps, and propose and gain agreement on optimized processes.
  • Partner with support divisions to integrate and leverage existing tools, technologies and metrics to optimize processes.

Academic Qualifications:  

  • M.Sc Physics - Dept of Physics, Mangalore University, Mangalore, India
  • Bachelor of Science - St.Philomena College, Puttur, Mangalore University, Mangalore, India 

  Personal Details:  

  • Nationality                   : Indian
  • Passport No                : F5682080
  • Date of Birth                : 14-Nov-1981