Ricardo Cruz

  

Scrum Master

Location: Mexico, Distrito Federal

Biography

High-performance executive, results-oriented  with over 10 years of experience leading the implementation of projects, programs and services in the insurance, financial, automotive, services, IT consulting and government. Change agent with a high sense of urgency and vast capacity to work under pressure with a solid experience in project management and agile project management, management of services and IT operations. Leader with great ability to integrate multidisciplinary, multicultural and distributed teams.

Work experience

SONY Electronics Latin America, PMO Officer
August 2013 - Present, Mexico City, Mexico City, Mexico

·          Manage and provide performance portfolio’s indicators to the Steering Committee, regional PMO and business areas, providing key information for timely decisions making.

·          Manage local and regional projects under traditional and agile methodologies interacting with offshore and best shore teams delivering solutions that provide business value.

·          Deploy Project Management methodology, processes and tools across Sony LatAm organization, establishing a standard project management framework.

·          Couch and train High Level Executives, Project Managers, Team Members, and Technical Leaders in project management topics through regular training sessions and workshops ensuring a standard project management framework.

 


Expertise Servicios Profesionales, Scrum Master
December 2010 - July 2013, Mexico City, Mexico City, Mexico

·         Scrum Master responsible of Manage programs and key projects for the organization under Scrum Framework, ensuring proper management with the business and prompt delivery of components that provide business value.

·         SME to t raining Project Managers, technical leaders and consultants in agile project management methodology, ensuring a standard framework to       ensure the delivery of services in a timely manner.

 

Projects:

BPM for Critical Processes From March 2012 - March 2013              
Scrum Master                              
2012 2013          
Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Total Hours        
80 80 80 80 80 80 80 90 90 90 100 100 100 1130        
                                   
Implementation of ERP in the organization, requiring a complete participation of end users and tailoring of businnes processes.
                                   
                                   
Portal de Agentes Fase II                          
Scrum Master                              
2011                   2012              
Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Total Hours        
60 60 60 60 80 80 80 80 80 80 100 100 100 1020        
                                   
Improve agent's portal web platform, requiring a complete participation of end users and tailoring of businnes processes.  



Quitze Soluciones, Scrum Master
June 2009 - November 2010, Mexico City, Mexico City, Mexico

·         Scrum Master responsible of Manage programs and key projects for the organization under Scrum Framework, ensuring proper management with the business and prompt delivery of components that provide business value.

 

·         SME to training Project Managers, technical leaders and consultants in agile project management methodology, ensuring a standard framework to ensure the delivery of services in a timely manner.