Bank of America (Ettain), ScrumMaster
December 2013 - Present, Charlotte, NC
Act as a Scrum Master, facilitating the work of a team that is migrating away from a legacy platform to a solution based on a BPM product (Appian).
Department of Homeland Security (Santeon), Enterprise Agile Coach
January 2013 - November 2013, Washington, DC, United States
Worked with public-sector (DHS) and private-sector (Verizon Wireless, Booz Allen Hamilton) clients to facilitate the transition from traditional, plan-based (waterfall) software development to Agile software development (Kanban, Scrum, XP). Coached senior management, teams, and individuals in areas such as Continuous Integration, test automation, Agile estimation and planning, Agile portfolio management, release and sprint planning, user story writing, building the product backlog, sprint reviews, and retrospectives. Employed tools such as Atlassian JIRA, Rally, LeanKit, and the MS Office suite. Security Clearance: Public Trust.
July 2012 - January 2013, Washington, DC, United States
Led Scrum teams (.NET) that focused on re-architecting a key customer-facing application and enhancing other financial systems that process over eight billion dollars in funds as mandated by the Federal Communications Commission (FCC). Worked with teams to write user stories and facilitate the planning, execution, and review of the work for each sprint, utilizing tools such as Microsoft Team Foundation Server and SharePoint. Acted as an Agile coach/mentor, focusing on areas such as technical debt, sprint retrospectives, and Scrum practices..
Fidelity Investments, Systems Project Manager (ScrumMaster)
July 2011 - May 2012, Durham, NC, United States
Led web development teams and managed additional development teams utilizing the Fidelity Agile Methodology (FAM) in support of a major series of enhancements to Fidelity Plan Sponsor WebStation (PSW). Managed the project backlog and conducted daily stand-up meetings and recurring planning sessions utilizing tools such as IBM Rational Team Concert, IBM Sametime, and Microsoft Excel. Employed SDL Tridion for content management and Microsoft SharePoint, Jive, and HP Quality Center to manage plans, procedures, and presentations and oversee accessibility, usability, and functional testing.