Phillip Jones


Product Owner / Scrum Master, J.Hilburn

Location: Santa Monica, CA


Certified Scrum Product Owner
Certified ScrumMaster


My professional experience began at the Rapattoni Corporation, where I put my Bachelor's of English to work, and became a Technical Writer and Business Analyst. In my time at Rapattoni, I quickly grabbed the reins of my Team, and began taking on responsibilities more attuned to a Project Manager. In time, I began reaching out to recruiters, and was eventually placed at, as an IT Project Coordinator.

Within my time at, I've been managing several projects simultaneously. These projects range from building entire E-commerce web sites, enhancing existing sites, adding feature sets to existing sites, and redesigning, restructuring, and refactoring existing sites for added value and additional return on investment.

Within a year's time I was promoted to IT Project Manager, and now guide all projects through the Technology Department. Offshore and in-house projects all filter through me, and I'm the acting Scrum Master for all ceremonies across all projects.

Shortly after, I moved to Dex One Digital, where I transitioned multiple teams across the organization to Agile methods. I continue to train, advocate, and coach teams in multiple offices located in Santa Monica and Denver. All while continuing to facilitate my daily team meetings.


Methodology advocacy, facilitation, process optimization, technical writing, UML diagrams, editing, documentation analysis, business analysis, project management, project coordination, defect reporting, testing, scrum master duties, manage offshore teams, manage in-house teams, project management methodology.


Work experience

J.Hilburn, Product Owner
October 2013 - Present, Santa Monica, CA, United States
I work as the Product Owner and Scrum Master for my team of engineers building and maintaining the Style Kit iPad Application.

Dex One Digital, Scrum Master
September 2011 - October 2013, Santa Monica, CA, United States
At Dex One Interactive, I have optimized Agile processes directly for the Mobile Web/Apps, Site and Search teams. Each of these teams have resources located in-house and offshore, are responsible for multiple platforms and applications, large and small scale projects, and Production maintenance. Coaching and advocacy of Agile processes is one of my primary functions while working with Engineering, Product Management, and Quality Assurance. Core Agile best practices were implemented immediately upon hire, including the Daily Scrum, Sprint Planning, Backlog Grooming, Sprint Demo and Sprint Retrospective ceremonies. Adjustments to the Sprint cycle (moved from a three week to a two week Sprint) was necessary for faster and more frequent deployments. Within a year, I have become the resident Agile trainer and coach, reaching out to other departments and advocating for Agile processes. This means travelling to Denver, CO where Dex One's headquarters can be found, coaching Scrum Masters, training Product Owners in requirements gathering and composition, clarifying Agile terminology and methodology, looping in Business Analysts into the process, and frequently training resources on the Rally Project Management tool. I also frequently engage with other departments across Dex One, including, but not limited to: Finance, PMO, Network Operations, Sales, Business Analysts and Marketing. Personally responsible for the delivery of: Dex Mobile Android, iPhone and iPad native applications Certified Product Owner Training for 20 Product Managers Awarded the CEO Award of Merit, IT Project Manager
May 2010 - September 2011, Marina Del Rey, CA, United States
At, I played a major role in scaling their eCommerce platform to a modular architecture using XML config files, transitioning and enforcing Agile Scrum practices across multiple teams building ecommerce solutions, enabling and driving 3rd party integrations, and building a data share web service to optimize our data share partnerships. Teams were located onshore in Marina Del Rey, CA, as well as offshore in Hanoi, Vietnam. I am acting Scrum Master for all Sprint ceremonies including the Sprint Review, Planning, and Retrospective. Coordination in the evening time with the Vietnam Team is required on a daily basis for successful software deliveries. 3rd Party Integrations and Feature Set Implementations: - International Shipping with FiftyOne on Good Bite, Steamy Kitchen, Food Network and - Data Share Partnership with Bridge2Solutions (feeding to Citibank and Chase) - Data Share Partnership with Mercent Corporation - Data Share Partnership with eBay - Data Share Partnership with Amazon - Integrated the Continuity Engine on Marley Coffee, Good Bite, Steamy Kitchen Personally responsible for delivery of: - Marley Coffee eCommerce site - Good Bite eCommerce site - Steamy Kitchen eCommerce site