I have been in the computer software and hardware development field for twenty years. I have extensive experience in Software and Hardware Quality Assurance and Testing in both product development and professional services companies. I currently hold the position of Practice Manager for Managed Test Services at Lionbridge Technologies. I work closely with Sales, Solutions and Operations at Lionbridge to design and sell through managed test services offerings. I also deliver billable engagements for test process improvements through detailed analysis of test practices using test assessment models.