Mukund Yadav

  

Manager, IT Operations, VMWare India Software India Pvt. Ltd.

Location: India, Bangalore


Certifications

Certified ScrumMaster

Biography

 

 

 

 

Summary: Mukund is IT Professional with more than 15+ years’ experience in the areas of Practice, Service and Delivery Management, Oracle Apps DBA, Core DBA, Developer and Unix. He is Passionate about Innovation, Knowledge management, Processes and people development.

 

Mukund is currently working as IT Operations Manager in VMware India, Bangalore, managing 24X7 mission critical financial and corporate production environments, which are running on next generation Cloud Infrastructure.

 

Earlier to VMware, Mukund was working as Practice Manager for “Tech Architecture, 24X7 Technology Support, Migration and Upgrades” in Oracle SSI.

 

In Oracle SSI he was responsible for

  • Manage multiple delivery managers, overlook Competency team, and act as second point of escalation in Oracle SSI.
  • Responsible for successful delivery and customer satisfaction, in fixed price projects and expert services business, spanning across 75+ DBA’s and 40+ customers
  • Business development and planning, achieving targets (Top line X Million $ / year), P&L (Bottom line XX% improvement by controlling cost
  • Improve efficiency of support / operation & developing resource pool model for 24X7 operations),
  • Building collaterals (Case studies, presentations, brochures etc. ), pricing models (Ticket based, P/G/S, FP, T&M etc)
  • Internal marketing campaign and awareness of services to country consulting,
  • Design-develop & establish new services such as Hyperion / Oracle Linux, Exadata / Exalogic / Cloud support
  • Generating new business (Bookings X Million / year) through new or old regions
  • Develop competency in Center of Excellence by conducting best practices session, developing handbook framework and conducting CoE assessments
  • Bid Management (prepare proposals, respond to Bids and RFC’s, develop and maintain proposal templates, bid satisfaction).

 

Earlier to this role, he was Business manager for “24X7 Production DBA & Tech Support”, wherein he was responsible for service level (or center of excellence level) P&L, Demand generation through internal campaign, marketing articles, presentations to end customers, and also responsible for streamlining delivery using pool of project managers and DBA’s.

 

Earlier to this, he was Service Line Lead for “24X7 Production DBA Support”, wherein he was responsible for project level P&L’s, Project management, establish and promote standards and best practices, create and maintain case studies, presentations, service broachers and technical hand books, increase operational efficiency and productivity of consultants, people management and appraisals. 

 

He also has extensive experience as Technical Manager / Lead & Project Lead on Oracle Applications R12 / 11i / iAS DBA projects, apart from his very strong experience in UNIX system administrator, 11i HA deployments like Application load balancing using, PCP, 9i RAC etc. He has also very good experience in HP/MC Service guard, 10g Data Guard, Enterprise Manager Grid Control, 10g Application server. He has in-depth exposure in systems & database administration, planning and designing of databases, tuning, backup and recovery. He has good knowledge in analysis, design, development, testing and implementation of commercial applications using Oracle Tools. He also has excellent problem solving, documentation, configuration management, interpersonal and communication skills. He has project manager experience in Oracle Applications upgrade projects. He has been rewarded with several awards including innovation award.

 

 

Education

  • Executive General Management Program (Batch 18) from IIM Bangalore India - 2011
  • Bullet Proof Manager from Crestcom – 2011
  • Program for Young Executive from KIAMS Harihar, Karnataka, India - 1998
  • Oracle, D2K, Unix course from TULEC, PUNE, INDIA - 1997
  • Bachelor of Production Engineering, from Walchand Institute of Technology, Solapur, India - 1996

Awards

  • Knowledge Management Guru - 2011
  • Guiding Star award in Oracle SSI- 2011
  • GEM (Going Extra Mile) award in Oracle SSI for Western European Business development - 2011
  • Active Innovator - 2010
  • Innovative idea “Training thought – Question of the day” - 2009
  • 1st Prize in Oracle SSI Innovation for “Remote Monitoring System”  -2005
  • Consultant of the quarter in Oracle SSI - 2005
  • EMEA best Project Award for Sony France Production upgrade - 2004
  • Project Award for Govt. of Uganda Production Implementation - 2004
  • Knowledge management contribution award - 2004
  • Second price is SEARCH 1995 for “Clock as angular measuring device”
  • Knowledge management story telling 3rd prize – 2003

 

Professional Experience

 

Year

Level

Designation

Company

Jun 2012 - till date

Manager

Manager, IT Operations, Production support

VMware, Bangalore

2011 – 2012 

Practice Manager 

Delivery Group Manager, Technical  Architecture & 24X7 Technology Support

Oracle SSI, Bangalore 

2009 – 2011 

Senior Principal Consultant 

Business Manager, 24X7 Production DBA & Technology Support

Oracle SSI, Bangalore 

2007 – 2009 

Senior Principal Consultant 

Service Line Lead, 24X7 Production DBA

Oracle SSI, Bangalore 

2003 – 2007 

Principal Consultant 

Apps DBA Architect, iAS Admin

Oracle SSI, Bangalore 

2002 – 2003 

Senior Consultant 

Senior Apps DBA

Oracle SSI, Bangalore 

2000 – 2002 

Staff Consultant 

Apps DBA

Oracle SSI, Bangalore 

May 2000 – Dec 2000 

Senior Executive (IT) 

DBA & Senior Developer

Thermax, Pune 

May 1999 – May 2000 

Developer, DBA 

Developer, DBA

Talware Consultancy, Pune 

Aug 1996 – Apr 1999 

Manufacturing Engineer 

Senior Executive

Kirloskar Pneumatic, Pune

 


 IT Skills & Projects

 

Skills

Projects

Technical 11i Upgrades and Migration

Sony France, Fortum Finland, Batelco Bahrain, Alcoa Netherlands, CBI Portugal.

Oracle Applications 11i Sr. or Lead DBA

TDF France, Huhtamaki Finland, Govt. of Uganda, HTB, Ingersoll rand US, OPA US, Honeywell Scotland, Solution Center SSI, POC, World Bank demo, Vodafone India, NT, Norli, CRH

High availability tech arch deployment

Huhtamaki Finland, Batelco Bahrain, Govt. of Uganda

10g iAS Administrator

APAC Sales Operations 13 servers, SLC UK

RDBMS DBA/Developer

HPCL Bombay 9i training, Self Study EM10g, Previous employers (Thermax, TCS), Vodafone India

Customization Upgrade

Leyland UK, NWMS Australia, Helped for many other projects

Custom / Interfaces Development

AAA UK, Alcoa Custom tool (PPC) Netherlands, Previous employer (TCS)

Unix Admin

Solution Center Oracle SSI, APAC Operations, Previous employer (TCS)

Manufacturing Functional (Non Apps)

Kirloskar Pneumatic Co. Ltd. Pune.

 

Computer Proficiency

 

Cloud Tech

Exadata , OVM, VMware vSphere, vCenter

OS worked on

OEL, Sun SPARC Solaris , HP-UX,  IBM AIX , Windows-95, NT, Compaq TRU 64, Sco UNIX R-5.0, RedHat LINUX

ERP

Oracle Application 11i /R12 Senior / Lead DBA, 11i/R12 Technical Architect, 11i Senior Developer

RDBMS & DBMS

Oracle 11g, 10g RAC, 10g Data Guard, 9i, 9i RAC, 8.X, 7.X; FoxPro

Versioning Tool

CollabNet, PVCS VM and PVCS Tracker

Software & tools

10g Grid Control R2, OFA, ODP, OES, XML Publisher, Oracle 10g iAS R2, T.O.A.D. SQL Developer,  AIM, Reports 9i/6i/2.5, Forms 9i/6i/4.5, AOL, SQL*Plus, SQL*Loader, PL/SQL, Oracle Discoverer, Designer 2000, I.E., Netscape, A-CAD-13

Front End

Developer 2000/6i, Visual Basic 6.0, HTML

 

Language Skills:          English, Hindi, Marathi (Mother tongue)

Onsite Experience:       3+ years (London, Scotland, Netherlands, France, Portugal, Bahrain, Uganda)

Technical Blog:            http://yadavmukund.blogspot.com/

 

 

Work experience

VMWare India Software India Pvt. Ltd., Manager , IT Operations
June 2012 - Present, Bangalore, Karnataka, India
Mukund is currently working as IT Operations Manager in VMware India, Bangalore, managing 24X7 mission critical financial and corporate production environments, which are running on next generation Cloud Infrastructure.

Oracle SSI, Practice Manager
December 2000 - June 2012, Bangalore, Karnataka, India
Earlier to VMware, Mukund was working as Practice Manager for “Tech Architecture, 24X7 Technology Support, Migration and Upgrades” in Oracle SSI. In Oracle SSI he was responsible for • Manage multiple delivery managers, overlook Competency team, and act as second point of escalation in Oracle SSI. • Responsible for successful delivery and customer satisfaction, in fixed price projects and expert services business, spanning across 75+ DBA’s and 40+ customers • Business development and planning, achieving targets (Top line X Million $ / year), P&L (Bottom line XX% improvement by controlling cost • Improve efficiency of support / operation & developing resource pool model for 24X7 operations), • Building collaterals (Case studies, presentations, brochures etc. ), pricing models (Ticket based, P/G/S, FP, T&M etc) • Internal marketing campaign and awareness of services to country consulting, • Design-develop & establish new services such as Hyperion / Oracle Linux, Exadata / Exalogic / Cloud support • Generating new business (Bookings X Million / year) through new or old regions • Develop competency in Center of Excellence by conducting best practices session, developing handbook framework and conducting CoE assessments • Bid Management (prepare proposals, respond to Bids and RFC’s, develop and maintain proposal templates, bid satisfaction). Earlier to this role, he was Business manager for “24X7 Production DBA & Tech Support”, wherein he was responsible for service level (or center of excellence level) P&L, Demand generation through internal campaign, marketing articles, presentations to end customers, and also responsible for streamlining delivery using pool of project managers and DBA’s. Earlier to this, he was Service Line Lead for “24X7 Production DBA Support”, wherein he was responsible for project level P&L’s, Project management, establish and promote standards and best practices, create and maintain case studies, presentations, service broachers and technical hand books, increase operational efficiency and productivity of consultants, people management and appraisals. He also has extensive experience as Technical Manager / Lead & Project Lead on Oracle Applications R12 / 11i / iAS DBA projects, apart from his very strong experience in UNIX system administrator, 11i HA deployments like Application load balancing using, PCP, 9i RAC etc. He has also very good experience in HP/MC Service guard, 10g Data Guard, Enterprise Manager Grid Control, 10g Application server. He has in-depth exposure in systems & database administration, planning and designing of databases, tuning, backup and recovery. He has good knowledge in analysis, design, development, testing and implementation of commercial applications using Oracle Tools. He also has excellent problem solving, documentation, configuration management, interpersonal and communication skills. He has project manager experience in Oracle Applications upgrade projects. He has been rewarded with several awards including innovation award.

Thermax India Ltd, DBA & Senior Developer
May 2000 - December 2000, Pun, Maharashtra, India
DBA & Senior Developer

Talware Consultancy, Developer, DBA
May 1999 - May 2000, Pune, Maharashtra, India
Developer, DBA

Kirloskar Pneumatic, Manufacturing Engineer Senior Executive
August 1996 - May 1999, Pune, Maharashtra, India
Manufacturing Engineer Senior Executive