Mike Wooten

  

Staff Analyst, Seagate Technology

Location: Longmont, CO

720-684-2454

Certifications

Certified ScrumMaster

Biography

My Seagate career started in 1991 in IT in the Twin Cities of Minnesota. Currently I work as an Applications Senior Analyst supporting CRM applications. My IT background is in Sales & Marketing, Transportation, and Manufacturing. I enjoy bicycling, nordic and alpine skiing, and photography. I'm also a gear head.

Work experience

Seagate Technology, Staff Analyst
June 1991 - Present, Longmont, CO, United States
Perform multiple roles in the Customer Relationship Management (CRM) IT group as Applications Developer, System Analyst, Technical Writer, Subject Matter Expert, and Trainer. Performed the following functions: - Defined problems by gathering information - Analyzed: - Business customer requests (needs and desires) - Current business and IT processes including gaps and defects - Kempner-Tragoe analysis of Commission System vendors - Made technical recommendations - Designed user interfaces - Built: - Online and batch applications according to requirements and design documents that met the end user’s required interfaces, performance, functionality and security specifications - Tested: - For maximum reliability, speed, scalability, and Sarbanes-Oxley compliance - Created test cases and logged results in hp Quality Center - Provided training to end users on CRM computer applications - Provided implementation support - Supported CRM applications 24x7x365 as assigned and required Specialties Programming Languages/Technologies: Unix, Java, SQL, Oracle, JavaScript, HTML, XML, Ingres, VMS DCL, FMS, CMS, and MMS, Fortran, Cobol Applications: Salesforce.com, MSOffice Suite, hp Quality Center, Toad, SQL Plus, AppWorx, Informatica, jDeveloper, FTP & Secure FTP, Ant, Microsoft Visual SourceSafe, AllFusion Harvest, Remedy Action Request System