Engineering leader with track record of delivery over many software development lifecycles, understanding and addressing key business and technology issues with responsible, collaborative teams that provide timely, high quality results. Success building reliable global organizations with focused operation, professional development and passionate execution.
SolutionsIQ / T-Mobile, Agile Project Manager
January 2012 - Present, Bothell, WA, United States
• Guiding a local and a distributed project team contributing to enhancements to a large call center and retail kiosk customer support application for wireless service support and retail agents.
• Drove/supported Agile practices, including pair programming, autonomous teams, continuous backlog grooming, continuous integration, Definition of Ready, and other best practices.
Classmates Online, Director of Engineering
August 2008 - November 2010, Seattle, WA, United States
Responsible for SDLC improvement, QA development & email cache and content engineering in globally distributed teams, pushing frequent site updates & sending volume emails to draw site users. Defined and drove Agile transformation to accelerate and improve production delivery across an engineering organization of 150 people in three locations and two continents.
Symantec, Director of Engineering
July 2005 - April 2008, Redmond, Select a State, United States
Responsible for the internal tools team, software license SDK team, and the Software Asset Management (SAM) tools team, improving development and licensing models in an organization distributed across seven locations and three countries.
VERITAS Software, Senior Engineering Manager
April 2002 - July 2005, Redmond, WA, United States
Engineering Manager for the VERITAS Edition for Exchange Server and VERITAS Edition for SQL Server products. These provide availability, continuity and quick recovery solutions for Windows based email and database servers.