Quality Assurance Specialist with 17 years of software development experience. I spent 10 years testing boxed software for Broderbund/The Learning Company/Mattel Interactive (All one company,purchased several times, I survived at least 5 rounds of layoffs) and 7 years of Interactive Television Software for MetaTV/TVWorks (One company purchased by Comcast, I've survived at least 2 rounds of layoffs). During that time I gained 4 years of QA Management experience and 13 years of QA tester/techician/engineer experience.
•Customer Service Oriented – I pride myself on delivering high quality customer service to my internal and external customers as well as my co-workers, direct reports and senior team members.
•Hands on Manager – Able to adeptly handle day to day management duties while making significant contributing to test projects, troubleshooting, and end to end platform validation.
•Flexible - Able to accept changing goals and shifting priorities with ease.
•Experienced – My 17 years of Quality Assurance experience in a corporate environment allows me to accomplish QA and administrative tasks efficiently.