Idaho DHW, Agile Coach
April 2012 - Present, Boise, ID
Scaling Agile as member of 6 person Coach Team in preparation for the Affordable Care Act. Included 7 weeks as Scrum Master implementing Shock Therapy in a team charged with a large legacy system and onerous batch process.
PTC, Agile Coach / Project Manager
August 2010 - February 2011, Needham, MA, United States
As part of PTC University, I performed the Scrum Master duties on several teams, including a small team new to Agile with a green field vision and a large global team managing a well established global product. Additionally, my special interest was collaborative tools for critical decision making and creative thinking in a distributed team environment.
City & Community Volunteer, Strategic Analyst & Scrum Master
February 2009 - August 2010, Gloucester, MA, United States
As a volunteer in several high-tech and leadership capacities, I have provided strategic analysis, business analysis and project management for municipal government and non-profits using both traditional waterfall and Scrum methodology. Currently exploring the development of strategic regional broadband infrastructure on the North Shore.
Areas of Interest: Content Management Systems (CMS), Social Media, e-Marketing and Broadband Telecommunications.
Electric Insurance Company, Business Analyst / Project Manager
October 2006 - November 2008, Beverly, MA, United States
As the technical liaison between Regulatory and the business departments, I authored business requirements, elicited business rules, wrote RFPs, developed control plans, performed UAT and delivered user trainings that met business and compliance needs. In addition to providing business analysis, I acted as project manager on the many small projects. Skilled in UML models.
Electric Insurance Company, Application Analyst / Project Leader
September 2002 - October 2006, Beverly, MA, United States
Managed software development life cycle from Requirements Elicitation through User Acceptance Testing for three web-based applications: an internal Knowledge Base with 14 departmental versions containing thousands of articles owned by over a hundred SME; an internal Intranet with daily, weekly and monthly news components; and a SSO Internet with dynamic functional features for external GE customers. In addition to BA, PM and QA, I provided production support & acted as a product manager.