Health Plan Services, Software Development Manager
December 2011 - Present, Tampa, Florida, United States
Manage a department consisting of Software Developers and Business Analysts.
The Mosaic Company, Senior Project Manager
July 2010 - December 2011, Lithia, FL, United States
As a Senior Project Manager within the Mosaic PMO, I have responsibility for a diverse portfolio of Information Technology projects. Mosaic Project Managers are responsible for nurturing projects from the inception and business case phase through Go-Live and project Close. The Mosaic PMO utilizes current technology such as Microsoft Enterprise Project Management and Portfolio Server.
Typical activities for all projects which I have responsibility for include:
Developing project artifacts including: Project Charter, Cost Estimate, Business Case, Scope Statement, Communications Plan, Stakeholder Analysis, RACI Chart, Requirements Traceability Matrix, QA Plan, Status Reports, Risk and Issue Registers, and Lessons Learned.
Assembling an International project team of technical and business representatives.
Developing a task lists and detailed project plan.
Responsible for all aspects of the schedule, budget, scope, and communications.
Coordination with the Resource Manager, Vendor Management, Architecture, Solution Delivery, Service Delivery, Demand Management, and the Project Sponsors.
Work with Off Shore development resources.
HOUGHTON MIFFLIN HARCOURT, Senior Requirements Analyst
August 2008 - July 2010, Orlando, FL, United States
Responsible for leading a cross functional and geographically dispersed team of analysts to develop the requirements for a new state of the art Digital Asset Management System. Implement Agile requirements gathering and negotiate with vendor on specific Agile / Scrum Development methodology to be used. Validate vendor deliverables. Develop and present Agile Methodology training to functional organization.
Develop the requirements gathering strategy and plan.
Performed Systems Analysis by conduct interviews of executives and senior management.
Publish consolidated requirements to the executive working group and facilitate prioritization meetings.
Vendor evaluation and liaison to vendor for requirements clarification and validation.
Developed analytical model and lead assessment team for Sprint content planning.
Amgen, Senior Technical Program Manager
June 2007 - April 2008, Thousand Oaks, CA, United States
On contract to the Project Management Office and given full responsibility to oversee development, deployment and integration of Microsoft SharePoint 2007 in the largest independent international Biotechnology company. Build an interface to the Documentum Content Management System and transition portal function from Plumtree. With 20,000 employees and over $14 Billion in annual revenue, Amgen is rated as one of the best places to work and is extremely selective in their hiring. The SharePoint deployment program is one of the corporations top five IS initiatives and considered critical to their ongoing success.
Develop program goals, scope, initiatives and all required RUP documentation.
Liaison to IS to manage a state of the art network infrastructure for continuous international operations.
Work with Development to create a Rational Unified Process (RUP) compliant project plan and schedule.
Work with Operations for agreements on deployment, support and problem management processes.
Work with Communications to develop a training and communications plan for all level of the company.
Manage the software and infrastructure schedule, risks, and issues, ensuring all deliverables meet requirements and are completed on time and within budget.
Regular factual reporting to executive management on the health, progress, and Earned Value Management (EVM) of the program.
IBM, Senior Technical Program Manager
January 1980 - December 2003, Tampa, FL, United States
Served in senior-level management capacities for world’s premier computer firm. Supervised a large function of engineers and programmers while in charge of recruiting and direct personnel management for multiple departments. Responsible for technical support for Advantis CEO, personnel support process re-engineering and corporate information technology strategies. Led successful ISO 9000 certification and Continuous Quality Improvement efforts while managing multi-million dollar product development and deployment budget.
Roles included: Systems Developer, Systems Architect, Development Manager, Product Manager, and Senior Technical Program Manager.