In my most recent roles, I have served as Program Manager, IT Project Manager, and Resilience Services (Disaster Recovery) Manager with Booz Allen Hamilton, in addition to previous career positions. I have spearheaded all phases of the project management life cycle, including client consultation, negotiations, scheduling, and fulfillment. Furthermore, I have complementary experience in application systems support and management encompassing training, development, implementation, program administration, policy, and procedures design.
Highlights of my qualifications include:
§ Identifying and managing strategic relationships to leverage significant long-term business opportunities; strong capability to maintain rapport and build communication with clients and colleagues.
§ Track record of outperforming in any assigned position; easily acclimating to new challenges and accelerated responsibilities.
§ Ability to interact productively on technical and non-technical issues, assisting end-users and coordinating state-of-the-art IT applications and systems.
With strong skills in problem-solving, I have built a reputation for my ability to consistently facilitate project delivery on schedule and under budget, while maintaining the highest standards of quality and safety. Most importantly, I am a dynamic speaker, adept in developing client relations that result in optimal levels of satisfaction and repeat business.