Jitender Srivastava

  

Senior Manager, Genpact

Location: New Delhi, India


Certifications

Certified ScrumMaster

Biography

Jitender Srivastava, PMP®, ITIL V3 (F), CSM

                   H.no C5D /46A,  Gate No 6, Janak Puri,

New Delhi 110058.

Jitender.srivastava@gmail.com

    Mobile +919899600846

   Phone # +91-011-25545544

LinkedIn Profile- http://in.linkedin.com/in/jitendersrivastava

 

 

Profile Summary

I have more then 11+ years of IT experience in Project Management, Application Development, IT Transitions, Solution Identifications, Business Process Improvement projects for Genpact internal & Global clients.

Have been involved in Process mapping, Process Transitions in Finance domains and delivering end-to-end high volume IT solutions.

  • Certified Project Manager (PMP)
  • Certified ITIL V3 (Foundation)
  • Certified Six Sigma Greenbelt
  • Certified Scrum Master

 

Work Experience

Employment History:

  • Genpact (previously known as GE Capital Information Service), Gurgaon (March-05 - Till Date), Working As a Senior Manager (IT)
  • Deloitte Consulting, Mumbai (May-04- March-05), US Based Consulting Firm, One of the leading consulting firm in the world.
  • Escorts Limited , Agri Machinery Group, One of the leading Tractor manufactures   in India (Farmtrac Division)
    • Escorts Limited (Aug 2003 – April-04)
    • Esconet Services Limited (December 2000 - July 2003), an Escorts Group Company. The Company’s operations also include its own Oracle ERP project, Supply chain management, ISP, SMS and WAP, Training Portal, Insurance Portal and Health Portal divisions in various parts of India.
  • SuperInfoSoft Pvt Ltd. (August 2000 – November 2000) which is a provider of internet and web-based applications and services including hosting, dynamic sites, portals, content management, computer-based training and client-server technologies. 
  • DigiSoft (Pvt.) Ltd (June 2000 – July 2000) Web-based applications and services including hosting
  • Majestic Software Ltd. (Oct 1999 – May 2000) a complete Application solution provider company

 

Valid Visa

  • US B1 ( Multiple entry 10 years)
  • China (Multiple Entry 1 yrs)
  • China
  • France
  • Ireland
  • Hungary
  • Romania
  • Member of National Skills Registry (NASSCOM)  (Membership No ITPIN : 861004895400)
 

Overseas Experience

 

Membership

  • PMI & ITIL
  • Scrum Alliance

 

Project Based Training

  • ITIL V3 foundation from Astrowix
  • MS Project 2010 from Astrowix
  • Project Management training from Simplilearn
  • Microsoft share point (By Microsoft)
  • HRMS R12 Delta (By Oracle)
  • Certificate in Data ware housing (ETL, COGNOS & BO)
  • Certificate in Oracle Apps implementation (by Oracle)
  • Unix /Shell Script (In House)
  • Oracle Discoverer (by Oracle)
  • IPlanet Portal Server  & IPlanet Products (by IPlanet)
  • Demand Planner (by i2 Technology)

 

Current Roles & Responsibilities in Genpact.

As a Project manager :

  • Key Roles & Responsibility :- 

 

Project Management

  • Managing  projects
  • Implementing new solution / process improvement
  • Support current applications

Delivery Management

 

  • Schedule management
  • Deliverable validation with customer
  • Project kickoff – final deliverable

Stakeholder management

 

  • Interaction with customer / stakeholder
  • Stakeholder identification and manage expectation
  • Need identification and  Participate in requirement gathering
  • Conduct UAT
  • Reporting
  • Final acceptance

Procurement Management

 

  • RFI / RFP Creation
  • Vendor bidding & conference
  • Vendor selection
  • Proposal and Scope of  work validation
  • Participating in vendor negotiation
  • Contract award
  • Vendor dispute management

Vendor Management

 

  • Vendor contract management
  • Vendor Relationship
  • Vendor performance management
  • Vendor resource management
  • Vendor Performance and SLA

Change management

 

  • Change control management
  • Process identification

New Product / Technology evaluation

 

  • Need identification
  • Conduct demo
  • Product selection

Project Cost Management

  • Project Budget management
  • Managing Capex  & Opex
  • Managing contingency reserve & management reserve
  • Change request budget

Audit

  • Internal
  • SOX
  • Client side audit

 

Projects Developed & Implemented with GENPACT.

 

S. No

Project Name

Period

Engagement Type

Project Description

Team Size

Scope of Work

Technology

Database

1

Dispatch Automation

Feb 12

Offshore

Dispatch system for Genpact corp. Finance

8 (Nile)

Program management

Oracle SOA, BEPL, BAM

Oracle

2

SOA – Real time data Integration

Apr 12

Offshore

Implementing Real time data integration between oracle  application

11 (Nile)

Program Management

Oracle, SOA, BEPL,BAM. OSB

Oracle

3

Asset Management

Apr 12

Onsite- Offshore

Implementation asset management system

 

Program management

 

 

4

Oracle ERP Min Patch set upgrade & Database upgrade

Nov 11 to Till date

Offshore

Genpact Oracle ERP systems, Oracle Financial, Oracle Payroll, Oracle HRMS and database from 10g to 11g

17 (Wipro)

Program management & PMO

Oracle Apps

Oracle

5

Global Billing System  for China as a project Manager

Nov 11 to Till date

Onsite - Offshore

Billing system to handle Genpact Billing process

9 (Wipro)

Project Management

Java (Home Grown)

Oracle

6

Travel  and Expense system a for China (Oracle IExpense)  as a Project Manager 

Sep 11  to Nov 11

Onsite - Offshore

Genpact Global travel and expense system for internal Genpact China employees

6 (Wipro)

Project Management

Oracle Apps

Oracle

7

Global Billing System as a project Manager

Jan 11  to Oct  11

Onsite - Offshore

Billing system to handle Genpact Billing process

25 (Wipro)

Project Management

Java (Home Grown)

Oracle

8

Travel and Expense system as  a Project Manager                                                                                        

Nov 09  to Nov 10

Onsite - Offshore

Global Travel and Expense system  For India, US , Americas, EU & Philippines

20 (Polaris)

Project Management

Oracle Apps

Oracle

9

Operation VIC

Nov 09  to July 10

Offshore

Operation VIC (variable incentive for Genpact employee  and customers)

11 (Wipro)

Project Management

.net

Oracle

10

Contract Management System

Jan 10 to june 10

Offshore

Genpact Contract Management system

6 (Sonata)

Project Management

Microsoft SharePoint

SQL

11

Oracle Financial Support as a operation manager

Jan 08 to Till date

Offshore

Genpact Oracle financial  (AP, AR, GL, FA, INV, op, Iexpense, Project Billing & Cash management) global support & new implementation, which includes India, china, Hungary , Romania,  Philippines, south Africa, brazil, Mexico , Guatemala, Netherlands  Poland & US 

 

16 (Wipro)

Project Management

Oracle Apps

Oracle

12

Europe Oracle financial Transaction to India  as  a Project Manager                                                                                                                                                                               

Mar 09  to July -09

Onsite - Offshore

Support transaction from EU to India

6 (Wipro)

Project Management

Oracle Apps

Oracle

13

Oracle Purchasing migration from  HRMS system to Global Financial system as  a Project Manager                                                                                         

Sep 08  to Mar 09

Offshore

Migration oracle Purchasing & inventory from HRMS system to global financial system which includes India, Hungary , Romania

5 (Ge Software services & 7 from Wipro)

Project Management

Oracle Apps

Oracle

14

Payment Gateway between Genpact UK and Bank of America as  a Project Manager

April 09  to May09

Offshore

payment gateway between Genpact UK and back of America also linkage with oracle financial

2 (Wipro)

Project Management

Oracle Apps and SHIFT

Oracle

15

Credit Card transaction gateway between Genpact and American express bank & State bank of  india as  a Project Manager                                                                                        

Sep 08  to Dec 08

Offshore

Credit Card transaction gateway between Genpact and AMEX & SBI also linkage with Iexpense

2 (Wipro)

Project Management

Oracle Apps and VB

Oracle

16

Two node architecture implementation  as  a Project manager

April 08 to June 08

Offshore

Infrastructure  Project

6 (Wipro) & infra SME

Project Management

Oracle Apps, sun , Unix

Oracle

17

Genpact SMS for Transport   as  a Project Manager                                                                                                                                                                                

March-07  to Sep08)

Offshore

Short message service implementation for Logistics

2 (Wipro), 3 (Smart Wireless), 2 (Hutch HYD)

Project Management

Oracle, .net & VB

Oracle & SQL

18

Genpact Global support transaction project with Wipro as  a Project Manager                                                                                                                                                                             

Aug 06 – Feb 07

Offshore

Support transaction project

27 (Birla soft resources ), 40 (Wipro Resources),

Project Management

Oracle, Java, Apps, .Net, etc

Oracle & SQL

19

Oracle Purchasing Implementation for Romania (ERP 11i)  as  a Project Manager

Apr 06 – July 06

Onsite - Offshore

Oracle Purchasing implementation for Romania

6 (Polaris)

Project Management

Oracle Apps

Oracle

20

Oracle Purchasing Implementation for Hungary (ERP 11i) as  a Project Manager                                                                                                                                                                             

Jan  06 to March 06

Onsite - Offshore

Oracle Purchasing implementation for Hungary

6 (Polaris)

Project Management

Oracle Apps

Oracle

21

Other Support Project

Mar 05 to  July 07

Offshore

Project name: - Wheels (Genpact Transport system)

 

1 (Birla Soft)

Project Management

ASP & VB

Oracle

22

 

 

 

e-Conference

1 (Birla Soft)

Project Management

Lotus Domino

 

23

 

 

 

PPC (Production planning and control)

1 (Birla Soft)

Project Management

Lotus Domino

 

24

 

 

 

HR Management for  Genpact US LLC

3 (Birla Soft)

Project Management

Lotus Domino

 

25

 

 

 

AP & Billing Tracker (invoice system interface between AP & OP

2 (Birla Soft)

Project Management

ASP

SQL

26

Migration Project

March 05 to Sep 05

 

System migration from GE to Genpact

6 (Birla Soft)

Project Management

mixed

mixed

                                                                                                                                                                                       

 

 

 

 

 

 

Projects Developed & Implemented with Deloitte.

S. No

Project Name

Period

Engagement Type

Project Description

Team Size

Scope of Work

Technology

Database

1

IngerSoll Rand (ERP 11i) 

June-04 to Till Date

Onsite - Offshore

  IngerSoll Rand is US Based manufacturing unit, Oracle ERP Release 2 Implementation. I’m working with data warehousing Team and function team of IRI and my involved in different kind of activity like onsite-offshore coordination, Prepare UTP Plan, prepare promotion sheet of code or deliverables.

2(Deloitte ) 15 (TCS)

Onsite Coordinator

Oracle Apps

Oracle

2

ACCO (ERP 11i)                                                                                                                  

May 04 to June 04 

Offshore

Acco is US Based Client of Deloitte, Deloitte works for upgrade Oracle 11.8 to Oracle 11.9.

20 (Deloitte)

Oracle Purchasing consultant

Oracle apps, D2K, Discoverer

Oracle

 

   Projects Developed & Implemented at Escorts Ltd

S. No

Project Name

Period

Engagement Type

Project Description

Team Size

Scope of Work

Technology

Database

1

Oracle ERP System (ERP 11i) Project Name Pragati

Aug 2003 – Arp - 2004

Offshore

  Oracle is a leading provider of Enterprise Resources Planning (ERP) packages.  Oracle's ERP solutions integrate business processes into a web-enabled centralized system that streamlines communications between customers, suppliers and employees.

10 (Oracle Consulting)

D2K developer

Oracle apps, D2K, Discoverer

Oracle

 

 

Projects Developed & Implemented at Esconet Services Ltd

S. No

Project Name

Period

Engagement Type

Project Description

Team Size

Scope of Work

Technology

Database

1

Oracle ERP System (ERP 11i)       Client: Escorts Agri. Machinery Group                                                                                                                                                                                         

Sep 2002 –July 2003

Offshore

  Same as above

10 (Oracle Consulting)

D2K developer

Oracle apps, D2K, Discoverer

Oracle

2

Implementation of i2 Supply Chain Management System http://www.automtrixindia.com/ Client: Escorts Agri. Machinery Group                                                                                                     

 

Jan 2002 – Sep 2002

Offshore

Implementation of i2 Supply Chain Management System

5 (i2)

developer

Java Beans, JSP, Servlet, and JDBC

Oracle 9i

 

Installation i2 DP (Demand Planner Client: Escorts Agri. Machinery Group                                                                                                     

Nov 2002

Offshore

Installation i2 DP (Demand Planner

2 (i2)

developer

Java Beans, JSP, Servlet, and JDBC

Oracle 9i

4

Development & Implementation of Extranet management System (EMS)

Client: Escorts Agri. Machinery Group                                                                                                     

July 2002 – Oct 2002

Offshore

e-business portal

4

developer

Java Beans, JSP, Servlet, and JDBC

Oracle 9i

5

Development & Implementation of Insurance Project www.escolife.com               

 

Dec 2000 – Dec 2001

Offshore

Insurance Portal

7

developer

Java Beans, JSP, Servlet, and JDBC

Oracle 9i

6

Development & Implementation of Site www.rajkapoorindia.com Clients: RNIS College of Insurance.

Oct 2001 – Nov 2001

Offshore

Web Portal

4

developer

Java Beans, JSP, Servlet, and JDBC

Oracle 9i

 

 

 

Projects Developed & Implemented with Previous Companies

       Tools:- JSP, Java Servlet, JavaScript ,Oracle 8i 

  • www.Kgenie.com developed while working for  DigiSoft 

Tools: - Java Servlet, Java, JavaScript, Mysql with Linux 

  • www.Mslindia.com developed under ISO 9001 Specification while working for MSL

    Tools: - Asp, JavaScript, VBScript, SQL, html and some other software

  • www.Phdcar.com developed while working for MSL 

      Tools: - Asp, JavaScript, VBScript, SQL, html and some other software

  • Www.Yesemtravels.com developed while working for MSL 
  • www.stockmarket developed under ISO 9001 Specification while working for MSL 

      Tools: - Asp, JavaScript, VBScript, SQL, html and some other software

Object: - This portal provides search  & Online stocks rates sell  & purchases facility, online Registration of stock broker, alphabetical order company search with rate, internals

Tools: -JAVA SERVLETS, JAVA APPLET, JWS, JavaScript, HTML, FrontPage, and Some Graphics Software

Team members: 3

Time: -2 month 
  • Patient.com developed under ISO 9001 Specification while working for MSL 

Object: - This portal provides area wise search  & specialization wise search for all doctors, hospital, Chemists & diagnostics lab with online appointment system, Online discussion

Tools: -Java Servlet, Java Applet, Jws, JavaScript, html, Front-page, and some graphics software

Team members: 3

Time: -2 1/2 months

 

Awards

  • Various R&R in Genpact (like Gold, Silver, bronze etc)
  • Rated Best Employee consecutively for Last Two App. Year’s after annual appraisals in Esconet Services Ltd
  • Certificate of Appreciation Escolife.com
  • Certificate of Appreciation for oracle apps


Technical Knowledge

Operating System

Sun Solaris, Windows, Linux Red hat

Languages

C, C++, JAVA

RDBMS

Oracle (8i,9i &10g), SQL Server (7.0,2000 &2005)

Internet Applications

HTML, DHTML, Active Server Pages (ASP), and Java Script

Application and Web Servers

Internet Information Server (4.0 and 5.0), Jrun Server Version 4.0 and 3,1, PWS, Web logic Server 5.1  & 6.1

IPlanet Web Server, IPlanet Application Server, IPlanet Builder, IPlanet Portal Server, IPlanet Directory Server IPlanet Messenger Server, IPlanet Calendar Server

ERP

Oracle ERP 11i

Java Builders

IPlanet Builder, J Borland web logic Builder, Jrun Builder

J2ee Application

EJB, Servlet, Beans, JSP, Directory Server, LDAP

Supply Chain Management Systems

 

I2 Technologies Trade matrix, Supply Chain Management System. Demand Planner (DP Training by i2 Technologies)

Project Management Tools

Microsoft Project 2000, Visio2000 and Microsoft Office 2000.VSS

Other Tools

Visual Basic, Visual C++, D2k

 

Education Qualification

  • Certified Scrum Master
  • ITIL v3 foundation (APMG)
  • PMP from Project management institute
  • MBA (Executive ) in Finance 
  • MSC IT (Pursing) 
  • B.A HONS (Political Science) from Delhi University in 1997 (Moti lal Nehru college). 

 

 

Other Technical Exposure

  • Oracle 9i from SQL Star International (Lodhi Road). 
  • IBM Certified (e-Business Application Development Professional (e-ADP) from M S L(GK- II) A Software  Development, System Integration & consulting organization with presence in U.K. & U.S.A.

             Course Contents: -

             (E-business Foundation)

             E-business fundamentals, Internet Security for Business Application, Advance Internet Business Skills

             (Web Publishing)

             HTML, Net Object Fusion, VRML, (3D Interactive Modeling for the web)

             (Java Application Development)

            (Java Application, Applets, Servlet, RMI, JDBC, Swing)

            IBM Visual Age of Java, OOAD (the full life cycle)

             (Web Application Development)

 

  • BRAINBENCH CERTIFIED PROFESSIONAL (Online Exams)
                   1. E-Commerce Concepts Analyst
                   2. HTML 4.0
                   3. Internet Concept.
                   4. Lotus Notes.
                   5. Internet Industry Knowledge.
                   6. Java Script
  • One Year Diploma In Computer Application

     From Computer Information & Technology

      (Windows95, MSOffice, C++, HTML,)

  • Six Month Diploma In Computer Application

               (April 1995 to Oct 95 (Raj Rif Computer Center Delhi Cantt.)

              (Dos, Lotus, WordStar, Lotus123, Dbase, FoxPro, Basic)

 

Personal Details

  • Date of Birth                                                                           18th February 1976.
  • Nationality                                                                              Indian.
  • Passport / IC No                                                                      J5318682 exp. Feb/2/2021

 

 

 

                                                                                                                       Jitender Srivastava

 

 

 

Work experience

Genpact, Senior Manager
March 2005 - Present, Gurgaon, Haryana, India
role as senior project manager / program manager